uiwebdesignjess Posted October 13, 2015 Share Posted October 13, 2015 Fiverr is great. I love the recent changes they have made. But the only section Fiverr is still lacking is its “help” section. Quote is “A team is as weak as it’s weakest player”. I believe the only thing that Fiverr needs to give a lot of attention to Right Now is it’s customer support section. Can you guys introduce a chat feature? if not, please make the response time shorter. It takes more then 4 days to get a single response from CC rep.Best of luck fiverr.J Link to comment Share on other sites More sharing options...
dusuacangmon Posted October 13, 2015 Share Posted October 13, 2015 I think customer support lack of people, they overwelming with work. Link to comment Share on other sites More sharing options...
librarylady2 Posted November 12, 2015 Share Posted November 12, 2015 Four days? I placed a support request two weeks ago, and another about four days ago. Haven’t heard from anyone yet. Link to comment Share on other sites More sharing options...
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