evelyynn Posted October 8, 2015 Share Posted October 8, 2015 Im i the only one experiencing this?I cant place my order for over one week now. im getting this error“We are having a problem processing this order. Please contact our support team for assistance.”I contacted fiverr and havent heard from them and gues nw ill have to ask somebody else to purchase the gig for me.This really sucks. Link to comment Share on other sites More sharing options...
rahulkajla1 Posted October 8, 2015 Share Posted October 8, 2015 There must be a problem with the mode of payment you are using. I will suggest you to use different credit card or PayPal account, it might resolve your problem.One of my buyer had this problem and different card helped him 🙂 Link to comment Share on other sites More sharing options...
evelyynn Posted October 8, 2015 Author Share Posted October 8, 2015 Reply to @rahulkajla1:I don’t have another card. I also don’t think it’s a problem with my PayPal because I’m able to buy the 5$ gigs but when it comes to custom orders I’m getting an error.Im beginning to think fiverr wants people to buy 5$gigs multiple times so that they can profit more. I don’t get it why they want to start fooling us.The custom order request isn’t working and they are really wasting people’s time as we try to place an order multiple times to see if it will be processed only to get multiple errors.It sucks and wish they just notify people t’s not working to avoid wasting time . Link to comment Share on other sites More sharing options...
dexblog Posted October 8, 2015 Share Posted October 8, 2015 Reply to @evelyynn:you can try to buy a multiple gig. So for some users you can buy 100$ from multiple gig… Link to comment Share on other sites More sharing options...
rahulkajla1 Posted October 9, 2015 Share Posted October 9, 2015 I don’t think fiverr want people to place $5 gigs. 90% of my clients place order using the custom offer I send. Also, as @dexblog suggests, you may order multiple gigs at once. Link to comment Share on other sites More sharing options...
onlineguykw Posted October 27, 2015 Share Posted October 27, 2015 i’m experiencing the same issueim really getting sick n tired from this processdelaying my project. Link to comment Share on other sites More sharing options...
fadwazidi Posted May 1, 2016 Share Posted May 1, 2016 Hi , I have the same problem and I can’t processing my work since more than 1 week ? Link to comment Share on other sites More sharing options...
i_vanish Posted September 3, 2016 Share Posted September 3, 2016 I’ve contacted Customer Support but no one has responded. Link to comment Share on other sites More sharing options...
misscrystal Posted September 4, 2016 Share Posted September 4, 2016 I have a message from a potential buyer that she can’t place an order. Link to comment Share on other sites More sharing options...
misscrystal Posted September 4, 2016 Share Posted September 4, 2016 Update: customer support straightened it out promptly. Link to comment Share on other sites More sharing options...
abidagfx Posted September 9, 2016 Share Posted September 9, 2016 Some times this problem is because of using old browsers. Tell the buyers to us the chrome. Link to comment Share on other sites More sharing options...
member358 Posted May 11, 2017 Share Posted May 11, 2017 Update: customer support straightened it out promptly.promptlyi AM STILL HAVING problem i tried everything , Vpn , new debit card new account but no result my order was 30 dollars custom Link to comment Share on other sites More sharing options...
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