ldc_79 Posted October 6, 2015 Share Posted October 6, 2015 I’ve received my gig back and its nothing like what I ordered, including using a style I side I didn’t want and couldn’t have. I even provided examples along the lines of what I was after and an insight into the industry I am in.How do I go about cancelling the order and getting a refund? Link to comment Share on other sites More sharing options...
smork Posted October 6, 2015 Share Posted October 6, 2015 Simply explain this to the seller and that you’d like to mutually cancel.The seller can then initiate a cancellation request for you, which you then accept and your funds will be returned back to you.There should also be an option on the order page for you to initiate the cancellation request yourself. Link to comment Share on other sites More sharing options...
arun5iver Posted October 7, 2015 Share Posted October 7, 2015 Go to you order’s page and select the tab “RESOLUTION CENTER”. There you should be able to see an option to request a mutual cancellation. Link to comment Share on other sites More sharing options...
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