Revenue section showing "Funds Pending Clearance $96" but i earn $100 from my $125 project

[rupindersingh]

Hi, Please help. Is that any bug and anybody else face it?

I notice today that in revenues section, Funds pending clearance showing only $96. But i earn $100 from my $125 gig.

And i never notice that before with my old orders.



Order Detail:-

Buyer accept custom order of $120 for 15 days.

To extend 10 days more, buyer accept $5 extra gig. So total $125.



Please help.

[misscrystal]

You need to ask customer support this question.

[dexblog]

That is a problem i noticed also with extra. They stayed open after the order is complete. I already sent a message to Customer Support with this issue…

hope they can generally fix it:)

[rupindersingh]

Reply to @misscrystal: Thank you. I will do 🙂

[rupindersingh]

Reply to @dexblog: Yes, I never notice this before.And Don’t know how much i lost already.

[dexblog]

Reply to @rupindersingh: You should send a message with screenshots. I also added a link to this message on my ticket:)

[dusuacangmon]

This thing can explain like my case:

Buyer buy gig 5$
You ask for extra 100$

when order complete, pending clearance just show your extra 100$ and missing 5$, but the upcoming renvenue is and total earning is still right. THe proplem is some money form upcoming renvenue is not tranfer to pending clearance, it stuck from there!!