jasmine4u Posted September 28, 2015 Share Posted September 28, 2015 My inbox is got disabled 5 days ago I have submitted request to fiverr support and still no action have been taken I Have sent so many messages to fiverr support but none of them attended or repliedI m losing my business my client want to chat with me regarding their order and Simply I can not talk to them as they dont even know that my inbox is disabled but they still can send me messages but i can not read or reply themIts my humble request to fiverr support resolve the issue and enable my inbox ASAPthis is my Request #1126173 Link to comment Share on other sites More sharing options...
ilovenish Posted September 28, 2015 Share Posted September 28, 2015 Sending them many messages regarding one topic is considered as spam. Maybe they will not reply you. Try on fiverr facebook page. Link to comment Share on other sites More sharing options...
fonthaunt Posted September 28, 2015 Share Posted September 28, 2015 Did you look back at the help page where you submitted the ticket? I’ve found answers to some of my open tickets on that page even though I didn’t realize they had replied. I don’t know if that could be happening with you, but it’s worth a try. Link to comment Share on other sites More sharing options...
dusuacangmon Posted September 29, 2015 Share Posted September 29, 2015 average is 4,5 days. Since i’m level 2 and in fiverr TOS they said higher level will have quick respond than level 1 and level 0, i see the same XD Link to comment Share on other sites More sharing options...
dexblog Posted September 29, 2015 Share Posted September 29, 2015 A few months ago the Fiverr Support took 1-2 days max to response. Probably they have a lot of requests.Will see probably a better response time in the future Link to comment Share on other sites More sharing options...
tkatinlv Posted September 30, 2015 Share Posted September 30, 2015 Fiverr isn’t responsive. Like at all. I haven’t been able to withdraw my money for over a week. I think they literally have a customer service “staff” of two people. Link to comment Share on other sites More sharing options...
rajat11 Posted September 30, 2015 Share Posted September 30, 2015 Yeah nowadays Fiverr customer support did not reply as early as they do before Link to comment Share on other sites More sharing options...
john_hend Posted October 14, 2015 Share Posted October 14, 2015 You have high rating and you are old member, Why your inbox got disabled?Did you spam or something? Link to comment Share on other sites More sharing options...
infinityplusone Posted October 14, 2015 Share Posted October 14, 2015 I’ve been waiting forever on a money issue. I wouldn’t mind this type of wait time if Fiverr only took $0.50 off every dollar, but they take 20%. All these other features are LESS important to me than customer service because they all bug up. Link to comment Share on other sites More sharing options...
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