Is customer support team dead?

[ferhat]

No answer to my queries for long time, I think they will close fiverr because of facebook and twitter gigs!

[ohsemmm]

Thumbs Up!!

[ohsemmm]

Thumbs Up!!

[ozzieuk]

I appreciate your frustration, they are pretty backed up. Hold tight, they will get round to you 🙂



^ozzie

[ozzieuk]

I appreciate your frustration, they are pretty backed up. Hold tight, they will get round to you 🙂



^ozzie

[logobd]

thumb up

[logobd]

thumb up

[drawingking]

I don’t think they will shut the site down because of that. What they should do is manually reviewing every Gig containing the words “Facebook Likes” etc.

[drawingking]

I don’t think they will shut the site down because of that. What they should do is manually reviewing every Gig containing the words “Facebook Likes” etc.

[adsensewizard]

Have I missed something? Are facebook like gigs illegal now? 😛

[adsensewizard]

Have I missed something? Are facebook like gigs illegal now? 😛

[markojon]

What happen here?

[markojon]

What happen here?

[income_streams]

I wonder the same, days have gone, still they’re yet to respond to my question. I wonder what’s going on.

[income_streams]

I wonder the same, days have gone, still they’re yet to respond to my question. I wonder what’s going on.

[enrichsm]

i didnt have answers from them and have to send email to the legal team to help

[enrichsm]

i didnt have answers from them and have to send email to the legal team to help

[rossonomous]

Fiverr are not shutting down hahaha.

They are actually recruiting new staff, meaning they are only growing.

[Guest seoandmarketing]

It’s not dead, but they are replying very slow. I don’t know what’s happening with fiverr, it’s only geting worse and worse. The support was answering for max.30min (usualy 15 min.)

[Guest seoandmarketing]

It’s not dead, but they are replying very slow. I don’t know what’s happening with fiverr, it’s only geting worse and worse. The support was answering for max.30min (usualy 15 min.)

[guruofbacklinks]

It’s very frustrating. I am a new seller, although I’m not new to Fiverr (been a buyer for quite some time). I created my first gig a couple of days ago and uploaded a video that needs to be reviewed. I’ve suspended my gig until the video is approved, but Fiverr is taking FOREVER to do that. I have a couple of high-quality images uploaded already, but I worked hard on that video and I want to be able to hit the ground running when I start (i.e. having the video approved and attached to the gig as soon as I make it active). It says that processing can take up to 24 hours but we’re well beyond that now. I want to start serving customers but Fiverr’s slow support is keeping me from doing that. 😦



I also had issues while creating my gig and wanted to discuss those issues with them, but no reply to that ticket either. I hope they get it together soon. It’s not the greatest feeling when you’re a new seller and can’t get any support…

[guruofbacklinks]

It’s very frustrating. I am a new seller, although I’m not new to Fiverr (been a buyer for quite some time). I created my first gig a couple of days ago and uploaded a video that needs to be reviewed. I’ve suspended my gig until the video is approved, but Fiverr is taking FOREVER to do that. I have a couple of high-quality images uploaded already, but I worked hard on that video and I want to be able to hit the ground running when I start (i.e. having the video approved and attached to the gig as soon as I make it active). It says that processing can take up to 24 hours but we’re well beyond that now. I want to start serving customers but Fiverr’s slow support is keeping me from doing that. 😦



I also had issues while creating my gig and wanted to discuss those issues with them, but no reply to that ticket either. I hope they get it together soon. It’s not the greatest feeling when you’re a new seller and can’t get any support…

[rossonomous]

There are more and more people joining every day and that means more and more people submitting tickets to customer service.



On top of that, if you notice how many people come to the forums that get referred to customer service, it adds up!

[rossonomous]

There are more and more people joining every day and that means more and more people submitting tickets to customer service.



On top of that, if you notice how many people come to the forums that get referred to customer service, it adds up!

[guruofbacklinks]

That makes sense, it’s just frustrating…