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Modifications requests


gailbunning

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I will suggest you to tell your buyer to purchase extras to get more changes done as it is against fiverr’s ToS to do what you buyer is doing. It is known as “abusing the Request Modifications button for personal taste”. Let your buyer know about this and explain everything clearly like what you offer and all other details.

You may take this matter to CS if you think buyer is not ready to listen to your point.

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Reply to @gailbunning: for what I know, charging for mods is not done automatically from Fiverr system, but you have to deal the situation with your buyer.

Just remind him your mods policy (he should have read it) and invite him to buy more gigs if he wants more mods; naturally remember to be polite and calm (even if sometimes it’s hard, I fully understand) as this will help you avoiding to face some negative feedback.

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It used to be. The services had worked that way flawlessly for at least the last month so I know it has worked that way before. And if not I had some awesome buyers before that just followed the rules (me thinks this is not the case, lol).

Having to “invite” people to buy more gigs never turns out well, ever, which is why I loved the system so much. I have submitted to CS.

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This is definitely a bug. The same day the feature to charge for modifications appeared i have had my gigs set to one free modification. I recently had my first second modification request after the feature was implemented in illustration category, the buyer wasn’t charged anything (just noticed this when i saw this topic). Luckily they buyer gave me a tip, otherwise i would have taken a loss on the extra fuel costs.

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Reply to @gailbunning:
That’s not what it says on the support pages though.
It states!
"Buyers can purchase extra modifications by clicking the Get Modifications button, which is only available if no more modifications are available."
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Fiverr Help and Education Center

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This lead us to believe the buyer will be charged for additional modifications once they have run out of free modifications.
Based on that answer once a buyer has used up free modifications they either see both the normal modification button+ the Get Modifications button, the Get Modifications button is missing or it simply does not work as described (meaning a buyer can no purchase anything by clicking it).

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