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Will this effect my rating and level?


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I got an order last week and for reasons I’ve told the buyer I was unable to do the video for him because the person I was supposed to do the video with is unavailable for a couple weeks at least. So I sent a mutual cancellation and it was denied but my delivery time has come and gone and he said he would rather wait for the video and I really have no clue when it will happen if it even does. What do I do?

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