liyali Posted September 5, 2015 Share Posted September 5, 2015 Hello, I’ve contacted fiverr customer support in Sept 2nd, Today its Sept 5th and still not reply!Are they ignoring people or what exactly?anyone facing the same problem? thanks. Link to comment Share on other sites More sharing options...
Anna Posted September 5, 2015 Share Posted September 5, 2015 There seems to be a delay right now, they must be pretty backed up. I recently waited 4 days as well. Link to comment Share on other sites More sharing options...
acentius Posted September 5, 2015 Share Posted September 5, 2015 Hello, I as well submitted a request a few days ago and it has taken quite some time to receive a reply. I do remember last year they would reply in about 4 hours; however, I think with the large increase in users they are a little overwhelmed at the moment. Link to comment Share on other sites More sharing options...
rolsjee Posted September 5, 2015 Share Posted September 5, 2015 That usually happens. Sometimes, you’ll have to do extreme measures just to get their attention. Link to comment Share on other sites More sharing options...
dusuacangmon Posted September 5, 2015 Share Posted September 5, 2015 often 2,3 days Link to comment Share on other sites More sharing options...
webexpert1313 Posted September 5, 2015 Share Posted September 5, 2015 customer support have high volume of tickets now days, so its take more time for respond. you can contact fiverr in facebook then he/she consider on your ticket in priority basis. sure. Thanks Link to comment Share on other sites More sharing options...
sitefixus Posted September 17, 2015 Share Posted September 17, 2015 they don’t, 3 days delay still nothing. This is not serious for an online business like this. Link to comment Share on other sites More sharing options...
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