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Support Tickets Won't Get Answered

amalmurali47

By amalmurali47
in Tips from Sellers

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amalmurali47 Newbie

amalmurali47

Posted
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I’ve recently opened about 3 support tickets and it’s been 3 days since I opened them. None of them got a single reply. I used to get replies pretty fast and I can’t figure out what’s wrong.



I usually mail feedback@fiverr.com and the tickets used to be resolved within a short period of time. I’ve never really had to wait this much time for an issue to be resolved. Anyone else facing this?

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Guest scriptwizard

Guest scriptwizard

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You will have to be patient they are real busy doing a lot of catch-up, I know this for a fact… They will answer all tickets in time.

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Guest scriptwizard

Guest scriptwizard

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You will have to be patient they are real busy doing a lot of catch-up, I know this for a fact… They will answer all tickets in time.

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Guest matt_garry

Guest matt_garry

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they still do a good job just takes a long time I had one open and it took about 5 days for them to solve the issue

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Guest matt_garry

Guest matt_garry

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they still do a good job just takes a long time I had one open and it took about 5 days for them to solve the issue

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