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Are sellers allowed to ask for contact outside of Fiverr?


assuringquality

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A seller asked me to send them my PayPal email so that they could refund me an order. I’m 95% sure this is not allowed, but I can’t find where the official terms forbid this.



Can someone point me to these terms so that I can show them to the seller?



Update: he’s claiming this is the only way to refund a Completed order.

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assuringquality said: this is the only way to refund a Completed order.
You're seller is lying and breaking the ToS. If I were you I'd contact Customer Support and tell them what he's doing. They'll refund your order and, hopefully do something against that seller.

You might want to read this:

http://support.fiverr.com/hc/en-us/articles/201505116-Order-Cancellation-Policy

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