talethia Posted August 30, 2015 Share Posted August 30, 2015 I am a voice actress and would love to give some of my clients the option to direct me live. However, I would need them to call me through s***e for it to work. I was thinking if it’s ok to have a Fiverr twitter and Facebook page, then why not a s***e? People can message you on Facebook or Twitter, so that’s techinically outisde of the Fiverr realm.Anyways, just thought I would ask before I started advertising it. Link to comment Share on other sites More sharing options...
fonthaunt Posted August 31, 2015 Share Posted August 31, 2015 Hi,You really need to read the ToS before doing anything. You can use social media on your own to promote and direct traffic back to Fiverr. You can’t use Fiverr to send people to any if your social media or your contact methods without special written permission from Fiverr. The ToS says:To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, s***e/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted.Fiverr.com Fiverr's Terms of ServiceOne marketplace, millions of professional services. Browse. Buy. Done. There are a few exceptions for the purpose of providing sample work but those still shouldn’t be used to communicate outside Fiverr. Just for portfolio purposes you can use SoundCloud, YouTube or Flickr. The portfolio site cannot cannot have your outside contact info. Link to comment Share on other sites More sharing options...
talethia Posted August 31, 2015 Author Share Posted August 31, 2015 fonthaunt said: to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platformI’m not positive what that means, but what I’m hearing is, is that as long as I’m not abusing the system, it should be cool? Link to comment Share on other sites More sharing options...
jenniferdetar Posted August 31, 2015 Share Posted August 31, 2015 Contact Customer Service and tell them what you are wanting to do. Chances are that they will approve it, as long as they know ahead of time. Link to comment Share on other sites More sharing options...
fonthaunt Posted August 31, 2015 Share Posted August 31, 2015 Reply to @talethia: To a large degree, @jenniferdetar is correct. If you can get a customer service rep to approve the communications and you keep the message (preferably in text and screen shot) you “should” be OK.The thing is, most Fiverr staff would say that any outside communicate that isn’t absolutely necessary to complete a gig is still abuse of either the system or the platform. So, some kinds of permission are harder to get than others. Even if you get permission, they can also still penalize you if they deem the use of outside communication to be outside of the given permission. I wouldn’t risk it unless you have a gig type that can’t do without it. Link to comment Share on other sites More sharing options...
sincere18 Posted August 31, 2015 Share Posted August 31, 2015 Also, you have to be very sure, after you get approval from Customer Support, that you only give out that s***e AFTER someone has bought and paid for your gig, do not give it out beforehand.And s***e is not really the same as FB and Twitter, whch are for promotions and public in general, s***e is for private communication so it is different than social media sites. Link to comment Share on other sites More sharing options...
talethia Posted September 1, 2015 Author Share Posted September 1, 2015 Thanks for all the advice guys! I will contact customer service and see what they have to say. I think the gig extra is a really great one that I know some clients would love to tak advantage of! Link to comment Share on other sites More sharing options...
sincere18 Posted September 1, 2015 Share Posted September 1, 2015 cool, let us know how it works out. It is an interesting gig extra to consider. Though do put a time limit on it, as I am sure you could then be on the s***e for hours, so price that extra accordingly. Link to comment Share on other sites More sharing options...
talethia Posted September 1, 2015 Author Share Posted September 1, 2015 Reply to @sincere18: Definitely! I am thinking $20 for a half hour should be good. I’ll let you know what happens! Link to comment Share on other sites More sharing options...
sincere18 Posted September 1, 2015 Share Posted September 1, 2015 Reply to @talethia: yes, let us know what you hear back from Fiverr and how it goes with your live clients. Link to comment Share on other sites More sharing options...
talethia Posted September 5, 2015 Author Share Posted September 5, 2015 Reply to @sincere18: Just got a message back regarding the gig extra and great news! They say it should be fine as long as it’s clear in the description. :“Thank you for contacting us about this. If you would like to offer a new service, or just a gig extra on existing service, that is related to s***e, you’re welcome to do so and make sure that your gig/gig extra related to that is clear and understandable because our editors will be reviewing it.If they approve it, you’re good to go.” Link to comment Share on other sites More sharing options...
sincere18 Posted September 5, 2015 Share Posted September 5, 2015 Reply to @talethia: That is great. I agree with the need to be clear about it and to only exchange that info once someone has paid for a gig. But very cool. Hope it goes well for you. Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2022
© Fiverr International Ltd. 2022
Recommended Posts
Archived
This topic is now archived and is closed to further replies.