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Buyers wanting to make orders but I they go haywire


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At first I thought it was just one buyer not getting how Fiverr works but now I have 2 clients who have had some real issues with ordering. Normally I get an email saying someone placed an order but they have to answer my questions and then a second one saying they’ve answered the questions and I can work on my gig. I have now had 2 clients say they placed an order - one even screen shotted it for me and I never got the initial email, she paid and everything. Just now got an email on Fiverr from someone answering a question outside the gig communication b/c she said that she thought she had done it correctly. Anyone else having tech difficulties like this before I send a note to the IT folks?



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