istvanszaboifj Posted August 19, 2015 Share Posted August 19, 2015 The third order in a row does not appear properly in the Revenue Clearing List. Sometimes only the tip appears, but the completed order does not, sometimes the completed order does not appear at all, and sometimes only the completed order appears, but the tip not.If you guys at Fiverr read this tread, please check ticket 1081463. Link to comment Share on other sites More sharing options...
istvanszaboifj Posted August 19, 2015 Author Share Posted August 19, 2015 Update: a fourth doesn’t appear as well. Please check my ticket. Link to comment Share on other sites More sharing options...
catwriter Posted August 19, 2015 Share Posted August 19, 2015 Fiverr staff almost never reads the forum. It’s just users like yourself, and this one seems to be a site-wide issue. Link to comment Share on other sites More sharing options...
russflex Posted August 19, 2015 Share Posted August 19, 2015 Glad I’m not the only one who had this problem. I emailed customer support about it, but I won’t hold my breath that they will fix anything. They still haven’t fixed my messed up revenue calculations which they said they would do. It’s even worse now because I can’t see my recent completed orders. Link to comment Share on other sites More sharing options...
djricsantos Posted August 19, 2015 Share Posted August 19, 2015 Apparently it is a site-wide problem. My revenues list is incorrect and not listing my completed orders beginning with August 25th. Link to comment Share on other sites More sharing options...
getoffice Posted August 19, 2015 Share Posted August 19, 2015 Oh God I have this problem too.I’ve wrote them yesterday and waiting for answer.I have like 7 orders in a row and they are not in Revenue Clearing list… Link to comment Share on other sites More sharing options...
idesigngraphic Posted August 20, 2015 Share Posted August 20, 2015 Everyone has this issue, do you still receive the money or does it not show and doesn’t reappear in your available balance? Link to comment Share on other sites More sharing options...
getoffice Posted August 20, 2015 Share Posted August 20, 2015 I am receiving old revenues.But the new ones are not even in the list starting clearing.I’ve already submited 2 tickets and hope they will reply asap.I don’t know what happened but it’s not cool! Link to comment Share on other sites More sharing options...
kay2809 Posted August 20, 2015 Share Posted August 20, 2015 I’m in for this one 😦 Link to comment Share on other sites More sharing options...
dusuacangmon Posted August 20, 2015 Share Posted August 20, 2015 Me too, 2 in a row with tips, they not show any at all, did send ticket to customer support… Seem the in huge update that lag all 😦 Link to comment Share on other sites More sharing options...
katecarlile Posted August 20, 2015 Share Posted August 20, 2015 I’m also having this issue - the tips have appeared in my pending clearance list, and my overall amount seems to have taken into account these orders, yet the original amount per the gig is not appearing in my queue. Fingers crossed that it is just a glitch in the listing system and we will get the revenues cleared when we should.I would recommend taking note of what funds are supposed to clear by what date, even if they don’t show in the clearing queue, just for an added layer of security should the need arise to raise the issue further. Link to comment Share on other sites More sharing options...
getoffice Posted August 20, 2015 Share Posted August 20, 2015 Hello friends.So fiverr team reply me today and they told me that they are awear of this problem and trying to fix it.It’s good. Link to comment Share on other sites More sharing options...
ashlena Posted August 20, 2015 Share Posted August 20, 2015 Got the same problem today, hope it’s fixed as soon as possible. Link to comment Share on other sites More sharing options...
bigvee Posted August 20, 2015 Share Posted August 20, 2015 Exactly same problem with me, 2 orders completed, buyers rated but no effect on PENDING CLEARANCE. Fiverr should be more serious about such issues as we work hard and they earned a clear 20% commission. Really upset. Link to comment Share on other sites More sharing options...
bigvee Posted August 20, 2015 Share Posted August 20, 2015 Customer support told that the issue has been resolved & asked me to check again. But it’s same. Link to comment Share on other sites More sharing options...
getoffice Posted August 20, 2015 Share Posted August 20, 2015 They told me the same.I’ve replied to them that it’s not working and they started working again! Link to comment Share on other sites More sharing options...
theratypist Posted August 21, 2015 Share Posted August 21, 2015 Reply to @djricsantos: but it isn’t even august 25 yet?? or did I understand this statement wrong? hehe Link to comment Share on other sites More sharing options...
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