prologo1 Posted April 3, 2013 Share Posted April 3, 2013 Hi friends…I lost my level status today. I don’t know the reason to remove it. Can I get back…? Link to comment Share on other sites More sharing options...
rossonomous Posted April 4, 2013 Share Posted April 4, 2013 There are a few reasons why you may have lost this status, did you not get an explanation why by email?Generally, if you have not remained active and been completing orders regularly, then you may have lost it for that. Alternatively, you have had too many cancellations or negative feedback and you have lost it that way.If you believe you have lost it unfairly and want a further explanation then contact customer service. Link to comment Share on other sites More sharing options...
cybercube Posted April 4, 2013 Share Posted April 4, 2013 I also lost my 1v1 1 but it’s back after few days Link to comment Share on other sites More sharing options...
prologo1 Posted April 4, 2013 Author Share Posted April 4, 2013 This is the mail i received"Unfortunately, based on your recent activity, it seems that your account no longer meets the minimal requirements for the Level Two status. We have therefore removed the Level Two badge from your account, along with the features that came with it.There is nothing we would like more, than to see you succeed on Fiverr, and truly hope that you’ll get back in the game soon. For any further information, please contact our customer support team here: http://fiverr.com/support"I have 2 negative feedbackand 22 gigs has been cancelled. Link to comment Share on other sites More sharing options...
prologo1 Posted April 5, 2013 Author Share Posted April 5, 2013 :(( …BUMP… :(( Link to comment Share on other sites More sharing options...
prologo1 Posted April 5, 2013 Author Share Posted April 5, 2013 :(( …BUMP… :(( Link to comment Share on other sites More sharing options...
kuzzmedia Posted April 5, 2013 Share Posted April 5, 2013 22 canceled gigs is a high percentage of your orders in contrast to the ones completed.Try to structure things so that gigs don’t get canceled. I think this is what’s hurting you.Bend over backwards to not get negatives. Bend over backwards to resolve them if you do. Even if and when your customer is a jerk, try always to let a professional and polite attitude be your response.I have like 10 or so percent of your canceled gigs in proportion to the number of gigs I have completed. Again, try to structure your stuff to minimize those misunderstandings that cause cancellation.*One of your negatives seems willing to revise it if you get back to them. -> Customer Service is key to maintaining yourself in good standing here. Link to comment Share on other sites More sharing options...
kuzzmedia Posted April 5, 2013 Share Posted April 5, 2013 22 canceled gigs is a high percentage of your orders in contrast to the ones completed.Try to structure things so that gigs don’t get canceled. I think this is what’s hurting you.Bend over backwards to not get negatives. Bend over backwards to resolve them if you do. Even if and when your customer is a jerk, try always to let a professional and polite attitude be your response.I have like 10 or so percent of your canceled gigs in proportion to the number of gigs I have completed. Again, try to structure your stuff to minimize those misunderstandings that cause cancellation.*One of your negatives seems willing to revise it if you get back to them. -> Customer Service is key to maintaining yourself in good standing here. Link to comment Share on other sites More sharing options...
cybercube Posted April 5, 2013 Share Posted April 5, 2013 prologo1 said: I have 2 negative feedbackand 22 gigs has been cancelled. How many completed orders? Link to comment Share on other sites More sharing options...
cybercube Posted April 5, 2013 Share Posted April 5, 2013 prologo1 said: I have 2 negative feedbackand 22 gigs has been cancelled. How many completed orders? Link to comment Share on other sites More sharing options...
prologo1 Posted April 5, 2013 Author Share Posted April 5, 2013 @kuzzmedia@cybercubeCompleted - 333Cancelled - 22Percentage - 6.6% Link to comment Share on other sites More sharing options...
prologo1 Posted April 5, 2013 Author Share Posted April 5, 2013 @kuzzmedia@cybercubeCompleted - 333Cancelled - 22Percentage - 6.6% Link to comment Share on other sites More sharing options...
prologo1 Posted April 6, 2013 Author Share Posted April 6, 2013 CS is not responding for my request since 3 days :(( Link to comment Share on other sites More sharing options...
prologo1 Posted April 6, 2013 Author Share Posted April 6, 2013 CS is not responding for my request since 3 days :(( Link to comment Share on other sites More sharing options...
rossonomous Posted April 7, 2013 Share Posted April 7, 2013 You simply just need to get your percentages back up. You’ll get it back if you work for it. Link to comment Share on other sites More sharing options...
rossonomous Posted April 7, 2013 Share Posted April 7, 2013 You simply just need to get your percentages back up. You’ll get it back if you work for it. Link to comment Share on other sites More sharing options...
prologo1 Posted April 8, 2013 Author Share Posted April 8, 2013 :D/ …Level 2 Again… :D/ Link to comment Share on other sites More sharing options...
prologo1 Posted April 8, 2013 Author Share Posted April 8, 2013 :D/ …Level 2 Again… :D/ Link to comment Share on other sites More sharing options...
bobjt_007 Posted April 9, 2013 Share Posted April 9, 2013 Congrats, the numbers you posted may seem small but in fact are high. Glad it worked out for you. Link to comment Share on other sites More sharing options...
bobjt_007 Posted April 9, 2013 Share Posted April 9, 2013 Congrats, the numbers you posted may seem small but in fact are high. Glad it worked out for you. Link to comment Share on other sites More sharing options...
seohut Posted April 9, 2013 Share Posted April 9, 2013 Congrats, Again you got level 2 Link to comment Share on other sites More sharing options...
seohut Posted April 9, 2013 Share Posted April 9, 2013 Congrats, Again you got level 2 Link to comment Share on other sites More sharing options...
prologo1 Posted April 9, 2013 Author Share Posted April 9, 2013 @bobjt_007@seohutThank you very much Link to comment Share on other sites More sharing options...
prologo1 Posted April 9, 2013 Author Share Posted April 9, 2013 @bobjt_007@seohutThank you very much Link to comment Share on other sites More sharing options...
Guest kenxyro Posted April 30, 2013 Share Posted April 30, 2013 Hi, I lost my level 2 and level 1 and got the same email as prologo1.I have 100% rating - no negative feedback and 3 cancelled orders and about 51 complete orders. What might be the reason? Link to comment Share on other sites More sharing options...
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