vsanto18 Posted August 6, 2015 Share Posted August 6, 2015 Has Fiverr gone soft?Enough is enough. As a seller we will not take harassment from buyers. I’ve spoken with Fiverr, they always give us the textbook response. Yes in a perfect world textbook works. Unfortunately buyers are not as nice as the sellers on Fiverr. Bad apples. bad bad apples.I’ve made topics in the past regarding these types of buyers and the approaite approach when being victimized etc.I find that Fiverr has become a swimming pool of bad apples that take advantage of Sellers for there creativity. How can we prevent this? When confronting a buyer " after he sends multiple modifications request or whatever approach they might take. I learned that the buyer knows exactly what they want and what they are doing. No matter how transparent you are in your approach, no matter how informative the Gig is, repeating yourself several times will not work. This leads to an aggressive emotion on the buyers end that may result in a negative feedback you did not deserve. .The “Abusive buyer” will attack and attack. As a seller we need protection, These attacks are being a part of my everyday life. we need more protection. We spend time on creating our Gigs, we will not be played and scammed.I have been with fiverr for a while… and I’ve never seen it this bad.I think it may be time to hang up my hat, its been fun while it lasted.Thanks everyone. Link to comment Share on other sites More sharing options...
thecreativeguys Posted August 6, 2015 Share Posted August 6, 2015 I can’t agree with you more. Recently I have had buyers asking for almost 10 modifications. Each modification they requested something entirely different!Although they weren’t rude it’s considered taking advantage for just a $5.00 order!I think that Fiverr should have a feature that can sense a buyer taking advantage and limiting their abilities.They can’t ask for the whole world neither expect for the seller to be with them every moment. Link to comment Share on other sites More sharing options...
williamsp Posted August 6, 2015 Share Posted August 6, 2015 Don’t let anyone bully you, always show that you are ready to cancel if the buyer is being difficult, make it clear in your gig description what they will get for their money. Link to comment Share on other sites More sharing options...
primitus Posted August 6, 2015 Share Posted August 6, 2015 I believe once the basic gig price can be raised from the $5 level, then these types of senarios will not be that common. I read somewhere that this is already being tested on Fiverr, so my advice will be to hang in there. 🙂 Link to comment Share on other sites More sharing options...
fivergraphics5 Posted August 6, 2015 Share Posted August 6, 2015 Asking for additional payment for modifications is already a new feature for some Gigs and most Buyers are glad to pay for additional modifications if you offer it in a Gig Extra.-Fiver/Graphics5 Link to comment Share on other sites More sharing options...
vsanto18 Posted August 6, 2015 Author Share Posted August 6, 2015 Reply to @williamsp: This becomes a Catch 22, I’ve tried this. Not only they will not let the “Request for modification go” and if they do your account will fall in the " did not deliver on time and you can risk having your reputation slaughtered by problematic buyers. Link to comment Share on other sites More sharing options...
ruslancer Posted August 6, 2015 Share Posted August 6, 2015 Reply to @primitus: I think it’s would be very useful thing. Buyers don’t seem to read my message in the gigs. I still pretty often receive orders for 5$ and have to cancel them right away even though I put everything clear in the description. If I had a chance, I would definately raise the prices for basic gigs… Link to comment Share on other sites More sharing options...
idesigngraphic Posted August 6, 2015 Share Posted August 6, 2015 Had the same thing the other day, expecting designers to be mind readers, only had one but she didn’t understand that if she wants something specific she is going to have to explain it in an understandable way rather than get rude and ask for a gazillion modifications to then revert back to the one of the first couple versions after OVER 10 modifications were made! (& also sent me a random icon around the 5th modification point and told me to replace the logo with it, then when I did replace it after redrawing and vectorising the random low quality but high detail icon thing and made it look right, seeing as it was a super random addition and then sent it she tells me omg that wasn’t for you. When the instructions (for once on her behalf) were clear as day. Link to comment Share on other sites More sharing options...
estymcmahon Posted August 6, 2015 Share Posted August 6, 2015 waaa waaa…well the other side of the coin is people on here who do not deliver what they say they will - I just left a one star review and want a refundthe scammer was so eager so pushy…now he is online but will not answer…yuck Link to comment Share on other sites More sharing options...
idesigngraphic Posted August 6, 2015 Share Posted August 6, 2015 Reply to @estymcmahon: That is unfortunate. I guess buyer or seller, we all have to watch out. I’m not sure if you can get a refund after leaving a review, it has to be pre-review pre-completion I believe. Link to comment Share on other sites More sharing options...
estymcmahon Posted August 6, 2015 Share Posted August 6, 2015 really ? I left one star review LOL>> well I will dispute this with paypal Link to comment Share on other sites More sharing options...
sabiansoldier Posted August 6, 2015 Share Posted August 6, 2015 Thankfully most / all my buyers are lovely. I’ve very rarely (once or twice ever) had a buyer try to pull a fast one. 50% even give me tips. Guess it depends on the industry youre operating in Link to comment Share on other sites More sharing options...
idesigngraphic Posted August 6, 2015 Share Posted August 6, 2015 Reply to @sabiansoldier: That’s nice of them. Same 99% of my buyers have been absolutely lovely and I hope to work with them in the future. 🙂 There is a lot of good on here too. Link to comment Share on other sites More sharing options...
work_in Posted August 6, 2015 Share Posted August 6, 2015 We got a record number of modification requests for a $5 gig. It was 9 times in a row. We worked on it again and again.It was really very difficult situation for us 😦However finally they left a very nice positive feedback 🙂 Link to comment Share on other sites More sharing options...
designbybliss Posted August 6, 2015 Share Posted August 6, 2015 Sadly, I’m only a month in and I’ve experience two of these types. The first I had to do 25 revisions (QUICKLY changed my gig to limit revisions). I wouldn’t have minded if it was an error on my part, but fully changing concepts on me midway through and deciding that a completely different image would be better is on the Buyer. Looking back I should have started sending over a custom order to continue the revisions. The second one order a basic gig with one of my extras - Then she continued to ask for more extras. “Oh you’re doing this for my Facebook, can you do one for my Twitter also”. Not asking a price, just assumes I’d do it. She then bought ANOTHER one of my Gigs and basically wanted two for the price of one.I mean come on people… Would you walk into a store and demand someone give you two for the price of one? That’s not how the world works… Link to comment Share on other sites More sharing options...
estymcmahon Posted August 6, 2015 Share Posted August 6, 2015 thanks for that info kblynxthis place is hard to figure out…the seller is really a scammer…online won’t answer Link to comment Share on other sites More sharing options...
maddisont Posted August 6, 2015 Share Posted August 6, 2015 Reply to @estymcmahon: I’d try contacting Customer Support to see what they can do to help. If the seller was only out to get your money, I doubt they’ll bother answering any message you send them. Link to comment Share on other sites More sharing options...
sincere18 Posted August 6, 2015 Share Posted August 6, 2015 Reply to @ruslancer: I think there is a serious language barrier for many users. Link to comment Share on other sites More sharing options...
estymcmahon Posted August 6, 2015 Share Posted August 6, 2015 Thank you Maddie.Kjblynx - I really am surprised at the attitude they have towards the buyers. Until tonight I had only one transaction, it was fine, I rated them 5 stars for being promptBut many buyers would be surprised to see the nasty stuff the sellers are sayingThey too could move along right but no thread after thread I didn’t ask for revisions, I did not ask for anything special…I paid and 2 minutes later when I asked for refund boom he will not reply. Link to comment Share on other sites More sharing options...
craigscott Posted August 6, 2015 Share Posted August 6, 2015 One thing I have noticed however is, buyers who tend to give the most trouble are generally from a specific region. Link to comment Share on other sites More sharing options...
ruslancer Posted August 6, 2015 Share Posted August 6, 2015 Reply to @sincere18: but once again you can always use google translator 🙂 i think it will translate pretty well to any language “please, don’t order anything. contact me first”.I’m not a good English speaker myself, but I do the best I can to understand what buyers request and sometimes it’s pretty tough… Link to comment Share on other sites More sharing options...
work_in Posted August 7, 2015 Share Posted August 7, 2015 Reply to @craigscott:What could we do? Link to comment Share on other sites More sharing options...
irfanisrael Posted August 7, 2015 Share Posted August 7, 2015 a buyer ordered my 2 gigs for providing the premium theme.i have provided the theme.and after downloading my theme is started something like its not working , etc etc.so i called him on TEAM VIEWER and installed that theme in front of him on his computer,after that he is also requesting to cancel the order,and saying i have not recieved the theme etc etcTRYING to cheat me , and he got my $63 theme free, Link to comment Share on other sites More sharing options...
jonbaas Posted August 7, 2015 Share Posted August 7, 2015 Reply to @work_in:Just limit the amount of modifications you offer. The terms of the gig are in your hands. If a buyer wants to try to get around them, they are in the wrong.I don’t understand why sellers even consider offering unlimited revisions. State what you offer clearly and confidently. You’re doing a basic gig for $5. Why give away free work? if a seller tries to push you for more than they bought, explain your limits to them. If they refuse, refund the order and move on. Your time is valuable. Don’t waste it on con artists.Consider the issue from this angle. Can you go to a fast food restaurant, order a hamburger, eat it, and then go back up to the registers and demand another one for free because you didn’t like the burger you already ate? Of course not. The same goes for your gigs. Enforce your gig limits, or cut ties and move on. Fighting over $5 just isn’t worth it. Link to comment Share on other sites More sharing options...
jonbaas Posted August 7, 2015 Share Posted August 7, 2015 Reply to @irfanisrael:Word of advice: Never give away a $63 theme for $5. Price your service according to the cost. Sure, offer some nice advantages, but never, ever give away 13 times the value for just $5. Link to comment Share on other sites More sharing options...
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