sanmeet Posted August 22, 2015 Share Posted August 22, 2015 You are absolutely right @wilddaniela88 … Its fine because some buyers are really very difficult. they create problem for us… one bad review can down your profile its my personal opinion. even we try our 100 % best to make happy our client. But some buyers really do not co operate with us. so its easy way cancel the order. 🙂 1 Link to comment Share on other sites More sharing options...
r3k0d3d Posted August 22, 2015 Share Posted August 22, 2015 I’ve only had one “difficult” client so far, had a few that can’t read basic instructions but that’s usually fixed quite easily with a msg or two. I knew right from the first msg they would be difficult, just a gut feeling, they basically wanted me to hand everything on a silver platter for them, I had a PDF that would have helped them tremendously, it did for me, so I offered that for $5, they agreed, bought the gig then turned around, cancelled it and told them I was ripping them off because according to them the information wasn’t good enough and they could find it all on the internet for free, I basically said if that was the case why did you bother posting in the Buyers Request in the first place, if you knew you could get that info for free? Never got a reply because I know exactly what they did, they bucked the system, got what they wanted, then made up their bs excuse to not pay for it, can almost guarantee straight after they got it they went off equipment shopping with all the new knowledge they acquired, LOL. I wouldn’t be surprised if they’re trying to do the same thing to others, they only joined last month, so only time will tell, hopefully Fiverr cracks down on them if they are and bans them because I’ve only had positive reviews from everyone else and they’ve all been great to work with but I guess there’s a few rotten apples in every basket unfortunately? 🙂 1 Link to comment Share on other sites More sharing options...
lenasemenkova Posted August 23, 2015 Share Posted August 23, 2015 I cancel most of the basic gigs immediately when it becomes clear we’re not going anywhere with this. Playing a guessing game for $5 is bad for my nerve cells. 🙂Although two of my most difficult clients ended up leaving 5 star reviews and tips after we were done, so it’s worth trying to crack it before throwing it away sometimes, but only if the price’s good and/or the project itself is interesting and has potential. 1 Link to comment Share on other sites More sharing options...
juel_hossain Posted August 23, 2015 Share Posted August 23, 2015 Helpful discussion. 2 Link to comment Share on other sites More sharing options...
oshoms Posted August 23, 2015 Share Posted August 23, 2015 I’ve had quite a number of cancellations too…as most people have indicated above, its far better to cancel than to get a negative review.Mine happens especially when I discover I’m not going to be able to meet up with the delivery date; in such a case, I ask for a cancel, and for the client to reorder. 1 Link to comment Share on other sites More sharing options...
zeromark Posted August 23, 2015 Share Posted August 23, 2015 Yeah, cancel > review. Just canceled 2 orders (from the same buyer) who went unresponsive after she ordered, got the delivery anyway and 2 days later just asked for a cancellation in all caps. I didn’t even bother asking why as it was clear they never intended to go through with the payment 😕 1 Link to comment Share on other sites More sharing options...
croasis Posted August 23, 2015 Share Posted August 23, 2015 Ok, quick question. What to you do the buys has your intellectual property and then claims to be dissatisfied after receiving it and it’s clearly stated in the gig description ‘this gig has a no refund policy’. How do we deal with that can of scam artist? 2 Link to comment Share on other sites More sharing options...
solutions_00 Posted August 25, 2015 Share Posted August 25, 2015 buyers are very different and difficult to handle. 1 Link to comment Share on other sites More sharing options...
luiscesarmx Posted August 25, 2015 Share Posted August 25, 2015 Do you guys know if there’s a way to report improper behaviour of a buyer or even ban the buyer for future sales? Probably this would help us all as well. 1 Link to comment Share on other sites More sharing options...
mary_voiceover Posted August 25, 2015 Share Posted August 25, 2015 The problem here is for those of us who are looking up to make our first sale and get a constant sale rolling in …we have no choice than to do our best to try all means possible to satisfy any buyer that comes our way. But the most important is to have a clear communication with your buyers. 1 Link to comment Share on other sites More sharing options...
wantedhero Posted August 26, 2015 Share Posted August 26, 2015 Reply to @charlespots: Hehe…I’ve done that many times with a client…but with one, I had SUCH a headache and was over delivering as every turn, it hit me that i was being taken advantage of. So when he popped back for the 6th order to complete his project, I said, “I’ll pass, thanks.” He was mad, but I just couldn’t deal with it anymore and the request was something MOST artists on Fiverr could/would do.Now, I have a twist here–and that is, going WAY above and beyond the call–and still getting a bad review. I didn’t GET a chance to cancel, because the work was done exactly as requested. THEN I GOT SLAMMED??? Hmmmm.I got a 2+ star review.In all fairness, I left him a 1 star review and used the moment to warn other sellers of this ill intent. Hate doing that, but not everyone on here is a pony farting rainbows… 2 Link to comment Share on other sites More sharing options...
graphicteacher Posted August 31, 2015 Share Posted August 31, 2015 The issue comes when buyer first give order ask for a design then buyer changes his mind and ask for totaly new design in jsut $5 , How someone can spend so much time for again and again new design in just $5 , is seller responsible for buyer that buyer change mind and then such people give negative feedback and even fiverr support not help in such cases so I have requested fiverr many times please improve their rating system because some people don’t even know what they want and when we deliver work they start asking for again and again modification and if we say new design will cost extra they post negative feedback which effects our account and all our handwork go in waste that’s the issue the rating system should be improved thier should be a team to help to remove wrong feedback they should check if our delivered work is same as seller asked and if still seller post negative feedback then such reviews should remove , according to my experience from every 100 people you will find 1 person like this. 2 Link to comment Share on other sites More sharing options...
melissaharlowvo Posted May 28, 2019 Share Posted May 28, 2019 Last week I had a client that wanted more and more revisions. He kept telling me that this is a awfull editing, work, etc. After 5 days of working on it, finally I gave up and gave him a refund after I’ve made a voice over and video animation. But guess what? In the same day the video was added on his website.So…I can agree with the refund but how Fiverr protects our work from these “cheaters”? Clients should get only a preview until they mark the order as complete. This is just not fair.What a great idea! Only send your work through the DELIVER button on the order page. 1 Link to comment Share on other sites More sharing options...
noorismail Posted May 28, 2019 Share Posted May 28, 2019 I think when you fell the client is difficult, then it is better to work the way he want exactly because doing so it will save you from getting lower ratings. Sometime it get hard, client says they loved the product but when you job get completed and burrhhh… you got a 3 star review. So try to put yourself in their shoes when you get one because you have to save yourself from getting lower ratings. 2 Link to comment Share on other sites More sharing options...
graphic_real Posted July 7, 2019 Share Posted July 7, 2019 Really it is very helpful post 1 Link to comment Share on other sites More sharing options...
talhasuhail10 Posted July 8, 2019 Share Posted July 8, 2019 Absolutely, very well guided… 1 Link to comment Share on other sites More sharing options...
sidrabashir888 Posted July 8, 2019 Share Posted July 8, 2019 Well Said @wilddaniela88 Totally agreed with you 1 Link to comment Share on other sites More sharing options...
zaindesign Posted July 9, 2019 Share Posted July 9, 2019 I Always try to stay in touch with the buyers and be respectful to them ! 1 Link to comment Share on other sites More sharing options...
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