fastcopywriter Posted August 9, 2015 Share Posted August 9, 2015 Reply to @kjblynx: There’s nothing dirty about it, it’s business. I get all kinds of companies asking me for reviews. Subway offers me a free cookie if I do a customer service survey, Comcast is always asking me to press 1 for the same. Companies and individuals have to ask for what they want. Before Fiverr created a tip system, I used to share my tip gig with my delivery.Besides, since I don’t want bad reviews, I tell my buyers to ask for a refund if they’re not happy with my work. Link to comment Share on other sites More sharing options...
fastcopywriter Posted August 9, 2015 Share Posted August 9, 2015 Reply to @nice_view: Right, I can’t force you to give me a positive review, all I can do is try to persuade you. Some buyers aren’t even aware they can leave reviews, this is why it’s important to let them know. Link to comment Share on other sites More sharing options...
legalteam Posted August 10, 2015 Author Share Posted August 10, 2015 Reply to @cre8iveartwork: Very funny 🙂 Link to comment Share on other sites More sharing options...
legalteam Posted August 12, 2015 Author Share Posted August 12, 2015 Reply to @folarinpearse: That is a very interesting ideology and is similar in-comparison to mine Link to comment Share on other sites More sharing options...
dwaynexbrown Posted September 1, 2015 Share Posted September 1, 2015 This is a very negative action! Link to comment Share on other sites More sharing options...
sophiacr7 Posted September 1, 2015 Share Posted September 1, 2015 Some buyers think they are selecting 5 stars by clicking the 4th one… Link to comment Share on other sites More sharing options...
sophiacr7 Posted September 1, 2015 Share Posted September 1, 2015 Reply to @cre8iveartwork: Haha i’m going to do this. Link to comment Share on other sites More sharing options...
jamesbulls Posted September 1, 2015 Share Posted September 1, 2015 I think it’s tacky to ask for reviews. When I first started on Fiverr and it was really important for me to make sure my reviews were gold, I would add an extra message at the time of delivery saying, “Your complete satisfaction is very important to me. If there’s anything that would discourage you from leaving a five-star review, please tell me so I can make it right.” This way my buyers knew that I wanted them to leave a review, but also that I was concerned about the quality of their experience. And it’s not as tacky as saying, “And be sure to leave a five-star review!” Link to comment Share on other sites More sharing options...
contentcruise Posted September 1, 2015 Share Posted September 1, 2015 I really do not see anything wrong asking a buyer for review; of course this is one of the essence of selling and a pointer to potential buyers of how satisfied your customers have been. Even brick and mortar businesses do ask customers for positive testimonials for service rendered. However, I think every seller who wants good rating should also strive to deliver good rating worth jobs, otherwise no unhappy customer would oblige you any request for 5 star rating. Link to comment Share on other sites More sharing options...
legalteam Posted September 2, 2015 Author Share Posted September 2, 2015 Reply to @sophiacr7: I can understand that definitely; I sympathize Link to comment Share on other sites More sharing options...
sophiacr7 Posted September 2, 2015 Share Posted September 2, 2015 Reply to @jamesbulls: this is an excellent idea. My brother was the one who helped me start my fiverr and he told me my first reviews will be golden so to try and get a perfect rating. Thank you, since I’m still starting out I’ll keep this in mind! Link to comment Share on other sites More sharing options...
speedy876 Posted September 2, 2015 Share Posted September 2, 2015 @silberma1976 - This is also a good point. It really helps us and sometimes we have to educate the newbies or they will inadvertently tarnish our profile and reputation, making it basically impossible to obtain new orders.Regards,Speedy876 Link to comment Share on other sites More sharing options...
smork Posted September 2, 2015 Share Posted September 2, 2015 Don’t ask for reviews? Nonsense 😉You’re a business, you can’t always rely on customers just “doing” things without a gentle poke or a little guidance (and nor should they be relied on, they pay you, you give them something, end of trade).You’re there (or should be there) to provide a killer service, make the customer happy and walk away with some money for your time and effort. Politely requesting a review in whatever form is entirely acceptable as long as you’ve done your best and the customer is visibly happy with the product you’ve provided.On the other hand, there are sellers (on every freelancing website) who simply provide rubbish in the hopes of making a very quick sale without a care for the customer and those people, it goes without saying, shouldn’t even be delivering orders let alone asking for reviews.There is a popular online fast food service ordering site in the UK. It hooks you up with local delivery places. I use it some times (more than I’d care to admit 😉 ). The businesses on the site can be reviewed each time a customer orders.9/10 times the delivery driver for the place I’ve purchased from very politely asks me that if I am happy with the service to please leave a nice review. Perfectly fine with me. If I am not happy, if my burger was burnt or they failed to include items I ordered (“where’s my garlic bread?!”), I won’t do it.Same goes for businesses on YELP, TripAdvisor etc. As @fastcopywriter mentioned earlier on in this thread, I’ve been in places (hotels, pubs, restaurants etc.) that ask to leave them a good review.If you are absolutely proud of what you are providing to your customer and are confident that you’ve delivered a top quality service, ask away.On the other hand if you’ve wasted the customers time and sent them garbage to make a quick buck, don’t bother. Then it becomes insulting. Link to comment Share on other sites More sharing options...
happyspace Posted September 2, 2015 Share Posted September 2, 2015 Hi 🙂I think that you can find lots of useful information about this issue in this old thread by kjblynx :http://forum.fiverr.com/discussion/36356/tipguide-rating-with-stars/p1 Link to comment Share on other sites More sharing options...
happyspace Posted September 2, 2015 Share Posted September 2, 2015 And this is my own approach to this issue:http://forum.fiverr.com/discussion/42820/how-to-fiverr-star-rating-review#Item_3Of course, I am not saying that I know better than you, but I am aware how a “less than 5 stars rating” makes lots of sellers feel frustrated and discouraged. Most (the ones with no Levels yet) are working even for 30 minutes, 1 hour for $5 only after all.In 192 orders I have completed as a seller up to now I have experienced 3 times the so called “bad” rating. One buyer was trying to force me to cancel so he could keep the delivered work for free. Another one didn’t even communicate to say what the problem was. And the thrid was a bit… out of this world. Fortunately I had proof that I was right and screenshots so support helped me these 3 times.Anyway, we are living in a world of competition. What to do? Link to comment Share on other sites More sharing options...
prolitech Posted September 2, 2015 Share Posted September 2, 2015 Hello members,I think this people called “Legalteam” just want cheap publicity for their gigs. It is absolutely unnecessary to write about this information. Please ignore it. Link to comment Share on other sites More sharing options...
slique_designs1 Posted September 2, 2015 Share Posted September 2, 2015 Will like it or no, asking for review is a great thing to do and also it encourages especially the new sellers so my article, ask for 5 star. Link to comment Share on other sites More sharing options...
legalteam Posted September 3, 2015 Author Share Posted September 3, 2015 Reply to @kjblynx: ExactlyReply to:@smork: I agree with your ideology to some extent; but like what @kjblynx reiterated. Link to comment Share on other sites More sharing options...
dwaynexbrown Posted September 3, 2015 Share Posted September 3, 2015 Reply to @prolitech: That is very in-factual to think honestly, I know this team personally they are a group of highly respected legal professionals across the United States.Please to note, they have not advertised their gigs; this shows your inferiority to others’ success. People are free to write about anything that can be informative or helpful, if even it doesn’t tie with your interests, it doesn’t give you the right to denounce it.Please refrain from making such comments and about your fellow community members without actually obtaining facts. Link to comment Share on other sites More sharing options...
legalteam Posted September 10, 2015 Author Share Posted September 10, 2015 Reply to @happyspace: Hello, thanks for making this post this is very informative taking in consideration all the dynamics you stated about the rating, I can agree that some of your statements are true indeed. Link to comment Share on other sites More sharing options...
thusie Posted September 10, 2015 Share Posted September 10, 2015 If you read anything on this thread, I hope it’s this.You should never seem desperate for a 5 star review. Asking for one is not against the rules in the same way that asking for a free sample isn’t. That doesn’t mean it’s good etiquette.If you’re looking to achieve more 5 star reviews there is a somewhat tricky method I use when I feel like my buyer is less than enthusiastic.Message them with something like, “What expectations do you have that will earn me a 5 star review from you?” When they answer this, exceed their personal expectations (within reason) and they will feel compelled to leave a GLOWING review.#truth Link to comment Share on other sites More sharing options...
akrause2112 Posted September 10, 2015 Share Posted September 10, 2015 I have had 426 reviews total, all using this same canned message at the end of the delivery:“Please remember to leave a review if you are satisfied with the work! If for any reason you desire to leave a less than 5-star rating, please contact me first so I can make it right.”If I don’t get a review in a week, I follow up with:"Thank you again for choosing me to work on your project! I just wanted to follow up and make sure that everything was delivered to your satisfaction.If everything is ok, I would appreciate a review at your convenience. If for any reason you are unsatisfied with the work and desire to leave less than a 5 star rating, please contact me so I can make it right."I believe I have close to 85% review success with this. Hasn’t failed me and nobody has complained. Link to comment Share on other sites More sharing options...
thusie Posted September 10, 2015 Share Posted September 10, 2015 Reply to @akrause2112: Solid approach!Thanks for sharing your script 🙂 Link to comment Share on other sites More sharing options...
legalteam Posted September 10, 2015 Author Share Posted September 10, 2015 Reply to @thusie: To be honest, you epitomized what I was trying to bring across through this forum post,bravo for this comment! 🙂 Link to comment Share on other sites More sharing options...
farhangul262 Posted September 10, 2015 Share Posted September 10, 2015 agreed, just say to buyer “please feedback” Link to comment Share on other sites More sharing options...
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