sticoeur Posted August 5, 2015 Share Posted August 5, 2015 helloI tried delivery service but i can notCustomer’s account ; The customer’s account does not work " This page is no longer available.“And show me the message this topic” For privacy reasons, this user may not be contacted directly. "I have finished the serviceAnd it must be delivered before 1 dayPlease help me Link to comment Share on other sites More sharing options...
maddisont Posted August 5, 2015 Share Posted August 5, 2015 You’ll have to contact Customer Support for assistance. For one reason or another, the buyer’s account was blocked. Link to comment Share on other sites More sharing options...
sticoeur Posted August 5, 2015 Author Share Posted August 5, 2015 I have contacted support But it takes more than 24 heur To respond to the letterand I must be delivered before 1 day Link to comment Share on other sites More sharing options...
webexpert1313 Posted August 5, 2015 Share Posted August 5, 2015 May be Reason in Buyer Account Close and Reason is May be Buyer use unauthorized payment source or stolen card for payment, and when fiverr found issue immediate close buyer account and may be in some time fund will be also reversed for original payment source of original owner.You can contact customer support for further clarification. Thanks Link to comment Share on other sites More sharing options...
sticoeur Posted August 5, 2015 Author Share Posted August 5, 2015 I have contacted support But it takes more than 24 heur To respond to the letterand I must be delivered before 1 day Link to comment Share on other sites More sharing options...
sticoeur Posted August 6, 2015 Author Share Posted August 6, 2015 This is the response of support…'“After reviewing the order, I can see that the buyer is no longer a part of Fiverr - this explains why you are unable to deliver to them. Would you like me to cancel the order at this time? We apologize for any inconvenience.”"Does this mean I do not take the money ??I have finished the service Link to comment Share on other sites More sharing options...
ana2001 Posted August 6, 2015 Share Posted August 6, 2015 yes. contact http://fiverr.com/supportthey will help you sort this out.thanks@ana2001undefinedhttp://fiverr.com Link to comment Share on other sites More sharing options...
sticoeur Posted August 6, 2015 Author Share Posted August 6, 2015 Does this mean I do not take the money ?? Link to comment Share on other sites More sharing options...
maddisont Posted August 6, 2015 Share Posted August 6, 2015 Reply to @sticoeur: No, because the order will be cancelled, you will not be able to keep the money. The buyer left Fiverr, there is no way you will be able to make money from the order.It happens to everyone sooner or later. It’s just a part of working online. Link to comment Share on other sites More sharing options...
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