dhanur88 Posted July 28, 2015 Share Posted July 28, 2015 HiI am from Sri Lanka. Most of the customers of me are from USA or Europe. So most of them send messages when i am in sleeping( Between 12 AM and 6 AM local time ) So sometimes i may got late to reply. As a result of that my response rate has gone down. 😦Is this directly affect the level of impressions ?? Link to comment Share on other sites More sharing options...
onlinedzshop Posted July 28, 2015 Share Posted July 28, 2015 Don’t worry about that, just make sure to answer the messages in less than 24 hours, I don’t think you sleep for 24 hours !!don’t worry about it, just keep delivering quality work and make sure to get good reviews and positive ratings, I too get messages when I’m asleep and I just anwser when I wakeup, never been a problem and never affected my account.Good luck ! Link to comment Share on other sites More sharing options...
dhanur88 Posted July 28, 2015 Author Share Posted July 28, 2015 if you late to reply (about more than 5 hours) , the response rate will go down Link to comment Share on other sites More sharing options...
onlinedzshop Posted July 28, 2015 Share Posted July 28, 2015 Reply to @dhanur88: the response average time will go down not the response rate, response rate will go down only if you don’t anwser messages within 24 hours. Link to comment Share on other sites More sharing options...
thecreativeguys Posted July 28, 2015 Share Posted July 28, 2015 I’m living in Canada with EST time zone, I receive many, many messages when I’m asleep.Just this past week I’ve received 10 spam messages which really hit me hard, but I keep on delivering and answering which brings me back up again! Link to comment Share on other sites More sharing options...
onlinedzshop Posted July 28, 2015 Share Posted July 28, 2015 Reply to @kjblynx: I think it’s here, unless I misunderstood.http://blog.fiverr.com/everything-need-know-response-time-rates/?utm_source=nt_ct&utm_term=n807http://blog.fiverr.com/wp-content/themes/extranews/images/icons/social/e_light.pngHome - Official Fiverr Bloghttp://blog.fiverr.com Link to comment Share on other sites More sharing options...
mrtrevor Posted July 28, 2015 Share Posted July 28, 2015 I was thinking about this very topic, if delivery time is more than 24h then I don’t see it being a problem, multiple orders with a 24h time limit and different time zones can become tricky. Link to comment Share on other sites More sharing options...
dhanur88 Posted July 28, 2015 Author Share Posted July 28, 2015 Reply to @onlinedzshop: No response rate will go down. earlier i had an response rate above 95% . But now it has decreased Link to comment Share on other sites More sharing options...
dhanur88 Posted July 28, 2015 Author Share Posted July 28, 2015 Reply to @thecreativeguys: same here 😦 Link to comment Share on other sites More sharing options...
emmaki Posted July 28, 2015 Share Posted July 28, 2015 Don’t worry about it. Just reply within 24h (or longer, it’s a free world). If multiple orders communicate and cancel a few of them while delivering what you can. I’m in Greece and my orders come from AUS/US/CA/UK usually. If I’m about, I respond ASAP (I keep weird hours) if I’m not, I don’t. My current average is I think 6h. Tell spammers to go away because [spam] and report them. That gets rid of them completely while fulfilling your response metric. Link to comment Share on other sites More sharing options...
emmaki Posted July 28, 2015 Share Posted July 28, 2015 The order doesn’t care about time zones. It’s 24h from order to delivery. Most human adults sleep around 6-7 hours a day. Don’t offer what you can’t do in a timeframe of 4-5 hours, because extra-fast 24h delivery assumes good work, fast. I don’t think mods count but it’s rare that a buyer will spec that they need the work NOW or they’re just skipping the queue. Anyone who needed it NOW wouldn’t go to a timezone where 95% of people are sleeping or goofing off after work anyway. Link to comment Share on other sites More sharing options...
dhanur88 Posted July 28, 2015 Author Share Posted July 28, 2015 Reply to @emmaki: hi this is not about orders. This is about messages. If one of your customer send you a message and if you answer for that by taking more than 24 hours then your response rate will go down. Check the messages section there is a bar that representing the response rate Link to comment Share on other sites More sharing options...
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