samuelenagbale Posted July 23, 2015 Share Posted July 23, 2015 Cant Communicate with a buyer that placed an order without details, keep getting this “For privacy reasons, this user may not be contacted directly.” What should I do, I don’t like keeping peoples order.Can any one help me out? Link to comment Share on other sites More sharing options...
doyeel Posted July 23, 2015 Share Posted July 23, 2015 My suggestion is if you don’t sure what to do in that order , cancel it.I would to be more user friendly if fiverr has that contact option with every buyer who order our gigs. Link to comment Share on other sites More sharing options...
catwriter Posted July 23, 2015 Share Posted July 23, 2015 You can still communicate with the buyer on the order page. Link to comment Share on other sites More sharing options...
misscrystal Posted July 23, 2015 Share Posted July 23, 2015 Use the resolution center on the order to cancel it.If the buyer has hit the “report” button on you this message will appear, and yes sometimes buyers do that after placing an order for some reason. It is possible that you will be unable to cancel the order so I recommend you contact customer service about this order. Link to comment Share on other sites More sharing options...
ilovenish Posted July 24, 2015 Share Posted July 24, 2015 Cancel it. Link to comment Share on other sites More sharing options...
samuelenagbale Posted July 25, 2015 Author Share Posted July 25, 2015 Reply to @catwriter: i cant communicate at all even in the order page. Link to comment Share on other sites More sharing options...
samuelenagbale Posted July 25, 2015 Author Share Posted July 25, 2015 i can’t cancel, i can’t communicate. the only option now is to contact customer care. how do I do that now Link to comment Share on other sites More sharing options...
fonthaunt Posted July 25, 2015 Share Posted July 25, 2015 Reply to @samuelenagbale: Customer Support, http://support.fiverr.com/ or you can look at the top of this page and click Contact Support.http://support.fiverr.com///p6.zdassets.com/hc/theme_assets/38806/1752/1980X350_17.jpgFiverr Customer Supporthttp://support.fiverr.com Link to comment Share on other sites More sharing options...
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