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How we can get 100% positive review from customer?

Guest alvina2015

By Guest alvina2015
in Tips from Sellers

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Guest alvina2015

Guest alvina2015

Posted
Posted

This question is very important and many people ask this question how we can get 100% positive review from customer?

Here is answer when you deliver your work then send this message to buyer’I am sending you your work. If you have any confusion you can message me any time. Kindly give me positive review with full stars Thanks’ Buyer will give you 100% positive review thanks for reading my post.and you can ask any question from me in inbox or in comment.

maddisont Newbie

maddisont

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Sending a message to a buyer and asking them to give you a positive review and full stars is a terrible business practice. it makes the seller seem pushy. If the buyer feels pressured, they will most likely not leave a review, or they will definitely not give you five stars.

Let your work speak for itself. If you do your best to provide top quality work, and go above and beyond the buyers expectations, you will not have to ask for five stars. I’ve never asked for a positive review, and I’ve managed to keep a 100% positive rating.

Just have faith in your work, and don’t beg. [=

sanmeet Rookie

sanmeet

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Reply to @maddisont: I am agree with you… if we tell buyer for positive rating… may be its do not work…solutions is… communication with the buyer with quick response, patience, charm, and give his your 101%…

fastcopywriter Mentor

fastcopywriter

Posted
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Sorry boys and girls, you’re gonna get a negative review sooner or later, it doesn’t matter if you over deliver, communicate, kiss ass, do exactly what they wanted, give them what they need, give them alternative, tell them that if they don’t like your work, they can ask for a refund… Because no matter what you do, at some point someone is not gonna be happy. It might not even be you, it might be them. I finished reading yet another book about Fiverr, and the author warns against leaving negative reviews because they said some mean people might hire other people to order your gig and then review it negative. Now I don’t know why anyone would go through that trouble, but the Internet is full of nuts.

So my advice to you is: Get ready for bad reviews, because they are coming. Enjoy your 100% while it lasts. Good luck.

emmaki Grand Master

emmaki

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I have 2 bad reviews. The clients were bad. I responded in kind. That’s in the last week. 2 bad review in two weeks and a threat from others (which is grounds for auto deletion). My service hasn’t declined. I’ve just become more visible and I need to adjust my gig.

@fastcopywriter–how is that no revision thing working out for you (apologies if I’m mistaking you for someone else)? Was considering making revisions a gig extra. The obvious rise in bad reviews puts me off, but… I’ve been abused this past week.

mike_gi Newbie

mike_gi

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Yes I agree with @maddisont, I feel the same way, just let the work do the talking, just make sure you delivered as promised, if your customer have issues with your delivery try to rectify for free so the chances for positive review will increase.

Also @fastcopywriter has a valid point, I have dealt with 4-5 such cases, but customer support had helped me removing unfair feedback. Just try to deliver your best and if you have issues with buyers report to CP, they will be there for you!

Fiverr is runned by people just like you and me is not an automotive platform that decides what is right or wrong so when you feel that something unfair has happened you can always discuss it with a real person that can differentiate right from wrong and fix the issue for you so you can continue doing what you do without being penalized by someone purely because he was in a bad mood at the time he/she received your order.

Just do YOUR BEST and listen to your buyers needs individually, they will appreciate it if you do!

fastcopywriter Mentor

fastcopywriter

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Reply to @thecreativeguys: It’s not unprofessional at all, it’s actually a decent business practice, asking the customer what you want, letting make a choice. Of course, one doesn’t want to give the customer bad ideas, like, “if you don’t like my work, ask for a refund.” Of course, I do advertise 100% Satisfaction Guaranteed. But that’s different.

fastcopywriter Mentor

fastcopywriter

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Reply to @emmaki: Well, I’m no longer asking clients to pay me $5 if they want a revision, because that resulted in a bad review, and then I had to fight to get it removed and refund the order.

So what I do now is tell the seller to please give me 5-stars, and if he can’t, to let me know. I’m happy to report that the number of refunds have dropped to almost zero, so it’s working.

Overall, I recommend having saving a delivery message for your gigs. Here’s an example:

=========
Hi!
I wrote X headlines for you!

I hope you find what you need. If you have any questions, please let me know.

Thanks for your order!

P.S. The pdf is to create a portfolio sample, if you have concerns about confidentiality, you can remove it when you write the review.

fastcopywriter Mentor

fastcopywriter

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Reply to @mike_gi: Customer service told me that I’m better off asking the buyer to remove a negative review. Because if I just go to Fiverr, they might refund the order but not remove the review.

Right now I’m changing my delivery messages to avoid problems in the future, let’s see if it works, so far it has.

thecreativeguys Enthusiast

thecreativeguys

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Reply to @fastcopywriter: This is the best delivery text (I personally use it!) Attached is your awesome design, if it’s simply awesome please provide me with a great review! I’m not satisfied until you are, waiting to hear from you…

I think that is the best way on how to inquire that your buyer should leave feedback, yet there is space for revisions and not necessarily a ‘refund’ sort of thing…

Guest osama021

Guest osama021

Posted
Posted

Just do your best and hope that the client is good , I have always got a 5-Star rating !!

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