ikishuri Posted July 15, 2015 Share Posted July 15, 2015 Did anyone notice how bad customer support fiverr do have ? I thought the 0,5 % charge are covering their fees for running the customer service.I made a payment and money is deducted from my account, but it’s still showing not paid. It’s more than 1 day I opened a ticket and until now they didn’t solve it from me.I guess it’s long time left before fiverr can reach the same level as odesk and the other big actors. Really sad!Sheriff’s Note: Input is fine, but this is not a tip so the post has been moved. Link to comment Share on other sites More sharing options...
funkygfx Posted July 15, 2015 Share Posted July 15, 2015 I’m sorry you had such a bad experience.Customer Support is almost always on the buyer’s side.I hope your issue gets solved soon. Link to comment Share on other sites More sharing options...
onlinedzshop Posted July 16, 2015 Share Posted July 16, 2015 They will respond within 24-48 hours, since you’re new other requests from advanced level sellers will be anwserd before yours.Customer support was always there for me when I need it them, never disapointed me.Be patient and avoid bad language with customer support or buyers. Link to comment Share on other sites More sharing options...
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