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A couple of suggestions

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  1. Send an email when someone gives negative feedback. Sometimes it takes me a few days before I notice the negative feedback and to contact the customer to find out what their issues are. As I’m online about 16 hours of the day, it would be good to know of negative feedback so I can respond to their issues sooner.



  2. List the number of people who have re-ordered the gig (possibly next to where it says the number of orders in the queue). This could be another measure of the quality of the gig. It would show new potential customers that if there are many people re-ordering that gig, that the seller is doing something right. Maybe something like 20 return customers next to the 10 orders in queue.
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