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Confused Fiverr Newbie: My buyer did not place an order, but I sent him my work


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I’m new to Fiverr, and someone messaged me to do research content for a website. I was not aware that the buyer needed to press “place an order” and I wasn’t aware that I needed to submit my work through my dashboard.

My buyer and I were exchanging messages here, and I just sent him my work. Does that mean I don’t get paid?

What do I do? I don’t really understand how Fiverr works. How do I know someone actually ordered my service? Is it considered an “order” when someone messages you?

Please help 😦

-Confused Fiverr Newbie

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