appphpapp Posted July 10, 2015 Share Posted July 10, 2015 HelloI had recently an order from a strange user/buyer called happymartin and he placed the order without contacting me as i asked on the Gig option . I can’t do nothing i can’t deliver him anything or contact him and when i want to see his profile i got a message : This page is no longer availableAnd now the order is late ( 3 days now ) and can’t do anything i used the Resolution Center but it still .Is someone can help me please to remove this !Thank you Link to comment Share on other sites More sharing options...
catwriter Posted July 10, 2015 Share Posted July 10, 2015 The only thing you can do is contact Customer Support, explain them the situation, and ask them to remove it for you. Link to comment Share on other sites More sharing options...
fonthaunt Posted July 11, 2015 Share Posted July 11, 2015 @catwriter is correct. This isn’t a bug. It sounds like the user you were working with did something against the Fiverr terms. Some of the most common issues are when someone is making purchases and then filing disputes with PayPal or using stolen payment methods. You are lucky to be out of it now. Customer Support can cancel the order for you. Open a ticket and give them a few days to get back with you. Link to comment Share on other sites More sharing options...
appphpapp Posted July 25, 2015 Author Share Posted July 25, 2015 HelloThank you @catwriter and @fonthaunt for repliesI contacted the Customer Support , and they removed it .I discovered that there is a nice Customer Support Team on FiverrThank you all Link to comment Share on other sites More sharing options...
webexpert1313 Posted July 25, 2015 Share Posted July 25, 2015 Reply to @fonthaunt: Agreed. Link to comment Share on other sites More sharing options...
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