Order rejected by buyer & become unreachable to contact

[sadi24]

Recently I faced with such types of troubles. A buyer from portugal order me a $5 gig and I’ve submitted it to him and also provide him two revisions but from than I can’t able to contact him. The buyer not complete the order and in my order list it says it is rejected. Whenever I tries to contact with him a message appear like " You can’t contact with him due to security reason". For that now what I need to do now , I don’t understand.

[sincere18]

You do not need to do anything. It sounds like it may have been a scam buyer and Fiverr now knows about this buyer.

You can contact Customer support to ask what happened.

But sometimes it might mean that you will not get paid for the gig you did for this person. It happens sometimes.

[sadi24]

Thanks all, I’ve got my answer.