gailbunning Posted June 28, 2015 Share Posted June 28, 2015 It keeps telling me I have unread messages. But I don’t. Must be a bug? Link to comment Share on other sites More sharing options...
belengarcia Posted June 28, 2015 Share Posted June 28, 2015 I’m not sure about this, but I believe that it’s what happens when somebody sends you a message but it’s blocked by the system, probably because it contains forbidden words (“s***e”, “email”,…).You get the pink dot over the envelope telling you that there’s a new message, but you don’t. Link to comment Share on other sites More sharing options...
renflowergrapx Posted June 28, 2015 Share Posted June 28, 2015 Did you check the ORDER schedule? Sometime the messages ae orders update! Link to comment Share on other sites More sharing options...
presseditor Posted June 28, 2015 Share Posted June 28, 2015 Fiverr sometimes deletes spam messages but since they seem to use a different table to store alerts, the system still tells you that there is a new message. In this case just ignore it. Sadly such alerts seem to affect your response time, but I am sure they will fix this soon 🙂 Link to comment Share on other sites More sharing options...
gailbunning Posted June 28, 2015 Author Share Posted June 28, 2015 It’s making me crazy, lol Link to comment Share on other sites More sharing options...
gailbunning Posted July 1, 2015 Author Share Posted July 1, 2015 Still there. AGH! Link to comment Share on other sites More sharing options...
kissreviews Posted July 2, 2015 Share Posted July 2, 2015 If you haven’t already tried, maybe log out, clear cache, cookies, etc. and then log back in?It’s happened to me before and I know how frustrating it can be! Link to comment Share on other sites More sharing options...
tuhehero Posted July 7, 2015 Share Posted July 7, 2015 I have the same thing in my profile just like yours.Hope it gets updated soon! Link to comment Share on other sites More sharing options...
acentius Posted July 7, 2015 Share Posted July 7, 2015 Ah, those bugs!Have you tried clearing your history or logging out and back in the website? You could also log onto the mobile app and check our inbox to see if anything appears (or if the notification disappears).Hopefully it will update in a few days! Link to comment Share on other sites More sharing options...
gailbunning Posted July 8, 2015 Author Share Posted July 8, 2015 It’s been a month like this and I have tried everything. I’ve messaged support. So weird. Link to comment Share on other sites More sharing options...
gailbunning Posted July 8, 2015 Author Share Posted July 8, 2015 Now it says I have two. Great. Link to comment Share on other sites More sharing options...
gailbunning Posted July 16, 2015 Author Share Posted July 16, 2015 FINALLY the message showed up… Link to comment Share on other sites More sharing options...
marigoldorange Posted August 7, 2015 Share Posted August 7, 2015 This happened to me this morning. What should I do? I contacted support, but I doubt they will help. Anyone else experiencing this?Does it mean it’s a spam? Link to comment Share on other sites More sharing options...
belengarcia Posted August 7, 2015 Share Posted August 7, 2015 Reply to @gailbunning: Did the message included words like “email”, “gmail”, “s***e”, “payment”…If so, that’s the reason why it was delayed. Link to comment Share on other sites More sharing options...
marigoldorange Posted August 9, 2015 Share Posted August 9, 2015 If anyone interested, CS answered me saying that it seems that the message I received was ‘from a user that no longer belongs to the Fiverr community’. That’s why I can’t see it, and I suppose it’s the same with everyone else who experienced this bug. Link to comment Share on other sites More sharing options...
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