jwthemes Posted June 25, 2015 Share Posted June 25, 2015 I have available funds but no option to withdraw. When i hover on Paypal or Revenue card it shows “withdrawal in process”. What might be the issue 3 Link to comment Share on other sites More sharing options...
presseditor Posted June 25, 2015 Share Posted June 25, 2015 I believe it is because you recently requested a payout to your fiverr card and until this payment clears, you won’t be able to withdraw again. I requested a load three days ago and have the same screen like you as in not being able to withdraw. In a few hours my funds will clear at payoneer and my guess is that I will be able to withdraw again after that. I will let you know if this is the case. Also remember that you can withdraw only once per day. 3 Link to comment Share on other sites More sharing options...
presseditor Posted June 25, 2015 Share Posted June 25, 2015 Update: My payoneer funds cleared but it still says “withdrawal in progress” after one hour, so yes, there might be an issue. 2 Link to comment Share on other sites More sharing options...
jwthemes Posted June 25, 2015 Author Share Posted June 25, 2015 I withdraw money from payoneer 1 month ago and its already completedand i have created a ticket to support but they didn’t reply till now, it has been more than a day 2 Link to comment Share on other sites More sharing options...
presseditor Posted June 25, 2015 Share Posted June 25, 2015 I believe I know what the problem is. fiverr uses ipn functions to flag withdrawals as completed. I checked my withdrawal history and it says that a withdrawal is currently being made.So my guess is their ipn functions were busy when payoneer posted back that the withdrawal was successful, so fiverr doesn’t “know” the withdrawal took place and cleared, so the system still waits for the ping back from payoneer.I also started a ticket about this.Suggestion: Have a look at your revenues and click the small link below the amount that you have transferred. You will then see your withdrawal history and I am pretty sure it will also tell you that one is in progress (red font) which has not cleared in their system.The link should be:https://www.fiverr.com/users/jwthemes/balance/sales?filter=withdrawnfor you. My guess is that your last withdrawal also still shows as Withdrawal Initiated an that fiverr simply didn’t get the callback from payoneer, so the system believes that you are still waiting for your last withdrawal. 2 Link to comment Share on other sites More sharing options...
jwthemes Posted June 25, 2015 Author Share Posted June 25, 2015 Yea that’s correct there is red colored text and title “Withdrawal Initiated” but there is no “Withdrawal Completed Successfully” above that.so what would be my next step to solve this issuenull 2 Link to comment Share on other sites More sharing options...
presseditor Posted June 25, 2015 Share Posted June 25, 2015 It’s what I thought then. fiverr didn’t get the call back from payoneer so the system believes that you still have a withdrawal pending and doesn’t let you do it again. The only way is to contact customer support and asking them to flag it as completed manually. Then you should be able to withdraw again.Their call back interface was probably busy or there are issues between the handshake of payoneers and fiverrs servers. This can happen for many reasons like wrong server times on either one of the two servers or simply because one of both servers was overloaded.Only customer support can flag the last withdrawal as completed and then we should be fine 🙂 If you contacted them already, don’t contact them again, as it will make things slower if there are multiple tickets. 3 Link to comment Share on other sites More sharing options...
jwthemes Posted June 25, 2015 Author Share Posted June 25, 2015 ok Thanks buddy 2 Link to comment Share on other sites More sharing options...
presseditor Posted June 25, 2015 Share Posted June 25, 2015 You are more than welcome 🙂 Let me know the outcome if you get a reply. I will do the same in case my ticket updates first. 3 Link to comment Share on other sites More sharing options...
presseditor Posted June 26, 2015 Share Posted June 26, 2015 Good news, I have talked to customer service and they said they are aware of this issue and it will be resolved soon. Withdrawal is working on my side again, so I am hopeful the issue is resolved for you also.Good luck 🙂 3 Link to comment Share on other sites More sharing options...
shahrahema Posted June 27, 2015 Share Posted June 27, 2015 HeyI’m facing the same issue. I have available funds but bank transfer option is inactive and I’m unable to withdraw funds. Did you received your payment? 2 Link to comment Share on other sites More sharing options...
presseditor Posted June 27, 2015 Share Posted June 27, 2015 Contact customer support and select technical issue and they will get back to you within most likely 24 hours and solve it. They just have to set a flag to withdrawal completed and you can withdraw again. 2 Link to comment Share on other sites More sharing options...
egnesselinks Posted September 10, 2015 Share Posted September 10, 2015 Is it all okay now? 2 Link to comment Share on other sites More sharing options...
sheikhs Posted May 22, 2018 Share Posted May 22, 2018 Hello, I’m facing an issue during withdraw from fiverr into payoneer, I don’t receive my money.If I take withdraw from payoneer i receive money soon within 1-2 days max.before few days, I had tapped withdraw button in fiverr to take withdraw into payoneer they sent me an email that direct money will be delivered to my local bank, that shouldn’t be, because if i don’t want to take withdraw into my locak bank then?First it should load into my payoneer and it depends on my choice either i want to take withdraw or not from there.Plus fiverr also deducted an additional amount of 3$ for transaction.Anyone can help me on this?Thanks 2 Link to comment Share on other sites More sharing options...
offlinehelpers Posted May 22, 2018 Share Posted May 22, 2018 Hello, I’m facing an issue during withdraw from fiverr into payoneer, I don’t receive my money.If I take withdraw from payoneer i receive money soon within 1-2 days max.before few days, I had tapped withdraw button in fiverr to take withdraw into payoneer they sent me an email that direct money will be delivered to my local bank, that shouldn’t be, because if i don’t want to take withdraw into my locak bank then?First it should load into my payoneer and it depends on my choice either i want to take withdraw or not from there.Plus fiverr also deducted an additional amount of 3$ for transaction.Anyone can help me on this?ThanksAs it’s a Payoneer issue, why not ask their customer service department for some help? 2 Link to comment Share on other sites More sharing options...
sheikhs Posted May 22, 2018 Share Posted May 22, 2018 As it’s a Payoneer issue, why not ask their customer service department for some help?But when i take withdraw from freelancer and upwork into payoneer i get payment soon, it’s just a case with fiverr. 2 Link to comment Share on other sites More sharing options...
indrajitbane416 Posted February 25, 2022 Share Posted February 25, 2022 I’m facing an issue during withdraw from fiverr into paypal ....its been one month now and withdrawal in progress is showing....please help me. 2 Link to comment Share on other sites More sharing options...
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