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Unusual Email From Fiverr Team [RESOLVED]


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I received an email (not in my Fiverr Inbox) but straight to my email stating there is an open order in DISPUTE for a certain order # with a specific gig. The email states "The dispute does not indicate that the buyer initiated it.“

The sad thing is I don’t have many open orders, so I was able to go through each one to view the order #s. The order # is not showing up in my search results. The email is from "noreply@e.fiverr.com”.

I am waiting on Fiverr’s support team to look into it.

Meantime, has anyone received a message directly to their email?

Is it legit?

What do you think?


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Ohhh, Thank you both.

I used the Fiverr link suggested and replaced with the order #.

The particular Buyer did not make full payment so I sent him another custom offer for the balance.

Interesting! Why would he/she dispute? I bet this Buyer thinks that everything is $5. The Buyer should read my gig details.

Glad I posted on the Forum… 🙂

Thank you again 🙂

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Oops. My bad… This is not the same order I mentioned above.

I reported this to CS… and unfortunately the Buyer’s fingers were quicker than her brain when reading what she’s clicking on.

Ugh… I feel bad for the Buyer now. Her account has been removed. She really wasn’t had no bad intent 😦

Funny thing is, this was over 2 weeks ago.

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