Read the description Before you buy! PLEASE

[laconception]

This is the second or third time I’m addressing this matter with my own experiences. Today I had to cancel another order because the buyer didn’t read my gig description well.



What I do on my Gig is take people’s idea from their sketches and turn it to vector so they can use it in high resolution. But what happened today was The buyer sent me an image and ask me to…wait. I’ll copy the message here.



"What I am looking for is a “see no evil, hear no evil, speak no evil” Illustration with the attachements I am sending you. I want the them to look like the picture of the crazy mouse, but stacked like the other images I am sending."



That’s it. So I went ahead and re drew his monkey images and stacked them like the other sample he sent me. May be he really wanted a new piece of art. But he should have state it clearly. I did it all night and first thing I saw in the morning is order cancellation.



So my Tips for you this time:

• Read the Gig description well. Not twice, thrice. Until you fully understand.
  
• Contact the seller for any confirmation or clarification.
  
• Seller can’t read your mind. In fact he never actually see you or meet you personally. So Type everything in your mind and let him know. EVERY LITTLE SINGLE THING.
  
• Communication is the key to the perfect out come.
  
  
  
  I hope this is very clear.
  
  
  
  Thanks

[johnt707]

I think you’re a little too hard on yourself. Sometimes there’s just nothing you can do when a buyer’s reading comprehension abilities are below a certain point.

[webtelly]

@laconception I hear ya. I used to get angry about it, now I just laugh. It is human nature. No matter how much you explain something, people want to do the opposite. Start to use it your advantage. That’s what I did. For example, I write press releases. No matter how much I put in the description that it had to be news, it was not an advertisement, not a public announcement, I kept getting requests for Dana’s Doggy Shampoo Shack, or Harry’s Head Shop. So, I just started cranking them out. And guess what? A lot of them started coming back to me saying, “Hey, PR Web says this is not newsworthy, can you re-write it?” And I was like, sure, that will be $10. Plus, I started just selling the boiler plate for $5, with another $5 to write the press release itself. My point is, give the people what they want. Figure out what the itch is, why they are doing the opposite of what you say, and then flip them on their heads like little kids. They got money? Get it.

[sincere18]

part of it also has to do with everyday people ordering artistic type of gigs. Unless someone really has a full understanding in illustration or design, this is always going to happen now and then along the way. YOu may think your gig is crystal clear and it may very well be, I didn’t look yet, but to someone who may or may not understand artwork, they can read it 10 times and still send you crazy requests or whatever.

[philtabest]

Put a line on your gig that asks the buyer to message you prior to order, that way they can give you any information out ask you any question. For me, it’s more respect than anything. After all, you wouldn’t go into your local web design shop, throw money in the guys face and then say " make a website now.".



In real life you would check how quickly the work will be completed, how easy the person is to work with and whether the person is capable of achieving what you require.

[happyspace]

Hi



your gigs rock! I see happy customers who have left great reviews. Don’t worry so much for the one or two who may not appreciate what you do 🙂