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How many people dont want to review your work?

contentmachines

By contentmachines
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webtelly Newbie

webtelly

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@contentmachines Mine is closer to 18%, but for those who do review me, I am at 99% positive, so I cannot complain. My gig is writing, so I figure I get a lot of people who are not comfortable with writing, not even a review. Bear in mind, people in general are not too bright. If you tell them that you write BOMBSHELL press releases, that are not for the faint of heart and more geared to news events, they want to order 5 of them for their doggie shampoo business thatā€™s been around for 5 years and is now giving coupons. So, here is a place, where most of us are providing services that would take these customers hours of research just to find the appropriate business they were looking for, one week to get a quote, and then having their jaw drop when they realize that these services that they expect for $5 actually cost around $500 in the real world. Then, they want to complain about them. I mean, I had one guy who is releasing a video game app. I did close to 20 messages with him getting every exact detail about what his game did, why it was fun, why his audience would love it, and how it was different from the competition. After a few hours of research and writing, I delivered a press release which would have opened up the water works for him; literally like millions of dollars in residual sales and a buyout from a larger company. But he complained that I had ā€œcopied and pastedā€ everything that I told him about the game. I was flabblergasted. I mean, where do you begin to waste the time and energy arguing more about a moot point with some idiot than it is worth? I gladly asked him to cancel and refunded his $5. Some of these people are looking for employees to kick around, not freelancers. There is something missing in their lives; a missed promotion, a spouse or child that has left them, a dog that has run away. I quickly let them know, it ainā€™t me, babe. Go spend some money, and then you can complain to someone. In the meantime, if they donā€™t have the wherewithal to write a review, silence is golden. No news is good news in my book. Thank you.

Guest redactiveaudio

Guest redactiveaudio

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17% unrated for me. However Iā€™m running 100% positive ratings.

Iā€™m more concerned about keeping that rating and improving my conversion rate.

Guest volodymyrpro7

Guest volodymyrpro7

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40% of people donā€™t rate my service.

Guest volodymyrpro7

Guest volodymyrpro7

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Reply to @kay2809: Youā€™re perfectly right. I have 9 sales, and only 6 reviews. I can say that some people will never leave a review no matter what you did to them. For example, a person asked me to translate 2 official documents in less than few hours. I said that I charge 10$ for extra fast delivery, but he ordered a gig for only 5$, of course I did a 1st class translation in 2h, delivered it as promised. I wrote that, because youā€™re one of my first clients I did extra fast work for free etc. But, a person didnā€™t even say ā€˜Thank youā€™. Iā€™m glad that he didnā€™t cancel it šŸ™‚ When youā€™re new, you should be loyal to your clients, even if they are rude to you.

Guest volodymyrpro7

Guest volodymyrpro7

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Reply to @contentmachines: Thank you! I want to be the best of the best on Fiverr! šŸ˜‰

Guest volodymyrpro7

Guest volodymyrpro7

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Reply to @contentmachines: What about you? How many people didnā€™t rate your service?

darrendesign Contributor

darrendesign

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Mine is 59% šŸ™‚ most of my buyers didnā€™t rate my gig because Iā€™m not ask them to rate after delivery, Iā€™m not care about the rating, Iā€™m happy when my buyer is happy!


veetink Newbie

veetink

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I think some people will choose not to rate the gig because it shows up on sellerā€™s gig page. Although that probably relates more to illustration gigs.

veetink Newbie

veetink

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Reply to @contentmachines: It could be that as well. In this case it is truly better to have no review than a bad one.

Nevertheless I have received positive feedback in messages, but the buyer never submitted official review. Even though their activities indicate that they know how the platform works. And yes, I have asked to rate and review on delivery, but that didnā€™t seem to impact their choices. So I based my assumption on this experience only.

Interesting if someone else had this as well.

Anyway I am fine with that as long as the buyer is cool with my work.

academictext Newbie

academictext

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I think about 70 % of my customers leave reviews. I am very grateful when itā€™s a new gig that Iā€™m trying to get established when they do review it but I feel like I have enough positive ones now that I donā€™t really mind. Itā€™s a great feeling when someone does leave me a really nice comment and review but I donā€™t really expect it at all.



People may not always want it known that theyā€™ve paid for certain services a well - maybe they think it reflects badly on their business if theyā€™re paying for traffic generating services etc.

veetink Newbie

veetink

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Reply to @academictext: I agree.

In the end of a day fiverr only encourages to rate and review, but it is not mandatory in any way. Perhaps itā€™s for the better. Imagine someone frustrated to come up with words to review every order made šŸ™‚

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