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I'm incredibly ill , what do with my orders?


lilyjane

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Posted

hey,



I am level 2 seller with a lot of steady orders. right now I have 10 in que and 4 of which need to be in within 16 hours…



I am incredibly ill, migraine, vomiting , dizziness , the works… what should I do with my orders? let them go into Late mode? or cancel and apologize?.. I don’t really see myself being able to complete them on time today : /



I hate this, i work hard to maintain 100% rating, and things like this always happen to try and throw me off 😕

Posted

Hi - sorry to hear you are sick! 😦 I hope you feel better soon. I had this problem recently, where I lost my voice and couldn’t do any voice overs, but still had orders in my queue. I contacted my customers to explain the situation, and we mutually canceled the orders I wouldn’t be able to do. It’s tough, but I found most customers were understanding. Some were also willing to wait until I was well and could record for them. I think the only thing you can do is just be honest with people. Also, yes, you are right - going into vacation mode now won’t effect the other orders in your queue. They will still be due at the same time.

Posted

I hope you are better now. I had a situation once and I informed my clients that I won’t be able to deliver on time. They were understanding and allowed me to close the order and deliver at a later date.

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