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Adding a cancel button to Made by mistake orders


freelancerdsg

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I have an offer to improve both sellers, buyer and fiverr CS experience.

I receive many orders with message like “Oops, i made it by mistake - pleace cancel it” quite often.

It happends when the buyer doesn’t know what he purchased / just clicked on ‘Order now’ by mistake / expected to receive different service.



In order to prevent any of the above scenarios,

My suggestion is to add a “Cancel Order” button just when the buyer purchases an order,

In this way, Seller’s cancellation rate wont be harmed because of mistakes and it’ll reflect seller’s rating more reliably.

Furthermore, there will be no need in using fiverr CS agents to solve cases and it’ll save the buyer’s time as well.



Thank you.

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