My buyer says he cannot download my delivered video from Fiverr

[Guest geekat02]

Hi!



My buyer says he cannot download my delivered video from Fiverr. What should i do? IS it ok to upload the video to youtube and send him a external downloadable link to that video in message to him. Is that Ok with Fiverr?



Thanks for any help



Kasun

[beatcraigslist]

Upload it to a private file host like Mediafire, and have the buyer download it from there. That way its only available to you two and the other side needs the download link to get access.

[Guest geekat02]

Thanks!

[asprin]

I would advise you to contact CS on this issue. There shouldn’t be a problem downloading files from the order page.

[fame07]

I always have that problem. Fiverr needs to fix problem. I usually get my videos through drop box since fiverr sucks at fixing its problems.

[orcatek]

I use dropbox all the time. Many of the video projects I do are way to large for Fiverr. I also post to YouTube for clients. Long as you do all communication via Fiverr you should be fine with TOS.

[timelyservices]

Drop box is a better option.

[sethlowell]

I cannot download the work I paid for either. All I can do is view it.

[Anna]

What kind of work is it? If you ordered something in a category in which the watermark feature is enabled ( for example logo, illustrations etc) , I believe you have to accept the work first before being able to download it.

[fusionmarketing]

For my larger files, such as videos I simply upload them to Google Drive
It’s free and secure.

I then provide the download links to my customers.

Hope that helps.

[deniselan]

hello,how to send orders using google drive?thank you…

[Guest lulzpedia]

I would suggest you to use mega.co.nz ( 50 GB Free Space )

[Guest flatio]

Either use an external host (like Google Drive, Dropbox, Box, MediaFire or Mega.nz) or tell your client to right click on attachment and choose “Save Target As…” which fixes the bug.