Jump to content

Does a mutual cancellation drop your sellers rating?


Recommended Posts

Hi! I don’t know the answer for this with absolute certainty (sorry), but I can tell you that I’ve mutually cancelled quite a few orders in the past for various reasons that were out of my control (customer ordered the wrong thing, etc.). It’s never affected my rating at all. I try not to cancel too often, but if I have to do it once in a while, I don’t worry about it. I’ve emailed Fiverr support about this before, and they’ve told me that cancellations (or at least the amount I have) will not effect my rating. All that to say, if you only do it once in a while, you should be fine!

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...