How to increase rating from 99% to 100%?

[tictac7]

I’ve never had a negative review, just this one time a customer rating was 4.9 instead of 5 so I can’t tell if it’s possible in anyway. anyone have been there before?

[mjgenius]

contact cs…

[d3services]

Reply to @mjgenius: Contacting CS won’t help much. This whole rating system is terrible.

[floxter]

Hi

You need to solve the buyers problem first and then contact fiver support.