ahlena Posted January 20, 2015 Share Posted January 20, 2015 I didn’t get what I ordered, I tried contacting seller several times before delivery with Q’s and never got a response. I tried to contact afterwards and no response. how come after 3 days it is considered closed, how come he can just do the work however he wants? Link to comment Share on other sites More sharing options...
solow13 Posted January 20, 2015 Share Posted January 20, 2015 You should ask for a revision in 3 days, after that time the gig will be automatically marked as complete Link to comment Share on other sites More sharing options...
catwriter Posted January 20, 2015 Share Posted January 20, 2015 As solow13 said, when the sellers delivers, you have 3 days to mark the order as complete and leave a rating, or request modification. If you do nothing for 3 days, the order is automatically marked as complete by the Fiverr system.You have 14 days after the order was marked as complete to cancel it, if you believe that you didn’t get what you paid for. To do that, go to the order page, click on the Resolution center, and cancel. The money will be refunded as Fiverr credit for further purchases. If you have trouble with cancelling, you can contact Customer Support, and they will assist you. Link to comment Share on other sites More sharing options...
ppr306 Posted January 20, 2015 Share Posted January 20, 2015 Those infos are very Important for new Fiverr Customers ! 🙂 Link to comment Share on other sites More sharing options...
catwriter Posted January 20, 2015 Share Posted January 20, 2015 Reply to @ppr306: The info is easily available in Fiverr’s Terms of Service, to which everyone has agreed by creating an account here. 🙂 https://www.fiverr.com/terms_of_service Link to comment Share on other sites More sharing options...
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