rogerv Posted December 30, 2014 Share Posted December 30, 2014 I have an 8.00 shopping balance in my account. When I order a gig or gigs, how do I use this balance? When I recently purchased, I did not see where to apply this balance to my purchase. Please tell me how to use or apply this balance to my future purchases. Thanks, RogerV Link to comment Share on other sites More sharing options...
rogerv Posted December 31, 2014 Author Share Posted December 31, 2014 kjblynx, so if I have an $8.00 balance in my account, the only way I can use it is if the cost of the gig I am paying for is $8.00 or less? Correct?Now if I pay for one gig @ $5.00, that will leave a $3.00 balance. Now the lowest cost for a gig is $5.00. Does that mean for all practical purposes, the $3.00 balance is lost or can never be used?Or can I add money to my account balance, to bring it up to at least $5.00 or more? I’ll be interested in hearing from you or anyone that knows. Thanks.RogerV Link to comment Share on other sites More sharing options...
sadaqatsattar Posted August 21, 2015 Share Posted August 21, 2015 Same issue here. Have $5 refund and made a few gig purchases but was not given the option to use balance. Just now made a purchase of $10. and still no option to use balance.P.S. your minimum purchase about is 5.50 so its never possible to use that amount with even a single gig.Someone somewhere said the balance can be used for addon Gigs…I told the vendor to do that ($5+$5) but I just got a $10 order 😕Solution please? Link to comment Share on other sites More sharing options...
fonthaunt Posted August 21, 2015 Share Posted August 21, 2015 Reply to @sadaqatsattar:sadaqatsattar said: $5 refund and made a few gig purchases but was not given the option to use balance. Just now made a purchase of $10. and still no option to use balance. P.S. your minimum purchase about is 5.50 so its never possible to use that amount with even a single gig. This part is incorrect but understandable. Luckily, when you use Fiverr credit there is no processing fee. If you earn $20 by selling 5 gigs, you can then buy $20 worth of gig(s) (all in one or 4 separate gigs) you can do all of that with your earnings. If you spend 5.50 on a gig with processing fee but $5 of that is refunded, you can buy a $5 gig out of your credit. The processing fee never applies to Fiverr credit.For those who have odd balances such as $8 or $12 - I think but am not sure that you can buy a custom gig. I haven’t attempted yet to send someone a custom gig in those amounts, but I’m guessing it can probably be done. Link to comment Share on other sites More sharing options...
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