This requirement was left blank. Problem in Orders i received

[kadaayoub]

Hello who received this message : “This requirement was left blank.” in his Orders today ?

i received it in 3 Orders

[nigellus]

I have the same and it’s very annoing 😕

[crizmex1]

Yes, I had it a number of times today which delayed the project. I had no idea till I began to wonder why I had not heard from some providers.

[kickgom]

Same here today (12/28/2014)

what should i do, i do not want to cancel or get a bad rate…this is a must have on every order 😦

[yaki_design]

me too i received this message today in 2 orders.i don’t know what is the problem.

[emeraldawnn]

Seems to be a glitch. Here’s the topic on the discussion already:



http://forum.fiverr.com/discussion/51740/now-buyers-don039t-have-to-leave-instructions#Item_13

[kickgom]

it is a fiverr bug on the web…if you check the orders on the phone app you can see the order details while fiverr fix this issue and don’t miss orders or time 🙂

[d3services]

Hello,



This appears to be showing up for those using the “Mobile Application” because on my application, I am able to see the requirements submitted by the buyer.

[videorfx]

I have the same problem, for now I am using the mobile app

[article_by_bmd]

same here, 4 orders without buyers entries so far, I’m getting nervous, I don’t use Mobile app, I’m using web platform…

[ahessane87]

same here, 4 orders with this annoing message “This requirement was left blank.” 😦

[wingle]

same here,



but i got this reply from support:

[misire]

I’m trying to be patient because this is killing me 😕

I trust in fiverr support team, so they will fix it soon.

Hope to not get any negative feedback on this fverr glitch 🙂

[videopromo1]

Yeah same here! But I know a small trick 🙂

just open the app to collect the info till fiverr support team it will fix it!

I haven’t read all the discussion so don’t know if someone else before say this 😉

anyway

cheers

Jess

[kadaayoub]

Reply to @kickgom: no you shouldn’t cancel the Order,Just ask the Buyer to resend the info and requirement its all !

[dtongsports]

8 orders this happened on, completely unacceptable, especially since this has never been a problem, blame North Korea and the movie ‘The Interview’, which was terrible by the way… 😦

[dtongsports]

Here is what I decided to send to those buyers who have to deal with this nonsense:



"Fiverr’s messaging platform is disfunctional, please resend information as I have not received the required info due to this Fiverr error. Sorry for their inconvenience.

Thank you.

DTong"



There should be no reason why I try to sugarcoat it as many new buyers would think it was my fault in this instance.

[grogbro]

This is why I have been begging Fiverr for a “Deny” button so you can kindly deny their task/request with no penalty. Otherwise you have to BEG them to do a mutual cancellation. Horrible.



In my gig I request that people message me first, but do they? Nope, they just leave my requirements with something like “Yeah…” and it goes through. Then the task is for me creating 20 different characters for $5…but yet, it goes through and I have to beg them to cancel.



** btw, this would be a Toggle you can have on your gig, for Denying requests. I ‘get’ that Fiverr is meant to be fast and wham bam’ but for some of us the tasks take longer and would love to have this option.