evepaludan Posted December 15, 2014 Share Posted December 15, 2014 Received email that a friend of mine gifted me a $5 gig but…I don’t know how to claim it. It doesn’t show up anywhere in my dashboard or whatever you call it.Thanks for advice. Can’t find this question anywhere else. Link to comment Share on other sites More sharing options...
zimron89 Posted December 15, 2014 Share Posted December 15, 2014 This is the first time I’ve heard about fiverr gig gifts. Check whether the email is from the same address where you receive other emails from fiverr Link to comment Share on other sites More sharing options...
evepaludan Posted December 15, 2014 Author Share Posted December 15, 2014 Looks legit from noreply@e.fiverr.com Link to comment Share on other sites More sharing options...
evepaludan Posted December 15, 2014 Author Share Posted December 15, 2014 I even looked in Paypal to see if the gift voucher ended up there. Am afraid my elderly friend who gifted me threw her money down a black hole. Do you know how to actually contact someone who works at Fiverr? The help files do not seem to contact anyone unless I am missing a link somewhere. Link to comment Share on other sites More sharing options...
evepaludan Posted December 15, 2014 Author Share Posted December 15, 2014 Thanks! Link to comment Share on other sites More sharing options...
bogdan86 Posted December 15, 2014 Share Posted December 15, 2014 Try sending a message to Customer Support.They will answer you in 3-5 days,Hope you are not in hurry to spend that money 😃 Link to comment Share on other sites More sharing options...
evepaludan Posted December 16, 2014 Author Share Posted December 16, 2014 Thanks! =D Link to comment Share on other sites More sharing options...
evepaludan Posted December 16, 2014 Author Share Posted December 16, 2014 Fiverr support is looking into it. It may take them longer than a day to get back to me. Link to comment Share on other sites More sharing options...
evepaludan Posted December 17, 2014 Author Share Posted December 17, 2014 Fiverr.com won’t allow me to use their $5 gift voucher because they said it was for new members only and I had signed up with the site a long time ago. I asked them to refund my friend’s money, but I have not heard back from them yet. Link to comment Share on other sites More sharing options...
evepaludan Posted December 17, 2014 Author Share Posted December 17, 2014 Let the buyer beware, I guess.This is my second negative experience with Fiverr.com. Link to comment Share on other sites More sharing options...
evepaludan Posted December 18, 2014 Author Share Posted December 18, 2014 Fiverr tech support says:Hi Eve,Please ask of your friend to contact us if they spent any money on this and we’ll be happy to help her.Regards,Val - Fiverr Customer Support Link to comment Share on other sites More sharing options...
evepaludan Posted December 18, 2014 Author Share Posted December 18, 2014 I will tell her…and also, not to buy any gift gigs on Fiverr again. Link to comment Share on other sites More sharing options...
hammi2010 Posted December 18, 2014 Share Posted December 18, 2014 The gifts are free even for the sender. If you click the give a holiday gift gig, it just asks for their email address. I think it is literally a free gig to bring new buyers in. Link to comment Share on other sites More sharing options...
evepaludan Posted December 18, 2014 Author Share Posted December 18, 2014 Thanks for the tip. Glad it didn’t cost her anything. Link to comment Share on other sites More sharing options...
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