"RESPONSIVENESS Time" Problem in my profile

[mksumon]

Hi Everyone,



Please visit my profile Average Response Time is showing 5 days.

It is absolutely wrong. It will be highest 1 hour.

I’m very upset about this. I informed “Fiverr” but did not minimum response.

Waiting for your great response. What can I do???

https://www.fiverr.com/mksumon



Thanks

[jackyheshi]

I feel like the average response time on Fiverr is random, my average time varies from 2 days to 1 hour, even though I reply within 12 hours.

[mksumon]

Reply to @jackyheshi: Thanks jackyheshi for your comment. I have discussed only 5 client. So I know very well & recorded in my inbox. From the beginning up to now, I reply within 1/2, 1 or 2 hours. How is it possible average response time 5 days?

Also I 'm very upset on Fiverr, did not minimum response. strange 😦

[Guest rajika]

contact support thy will fix it

[mksumon]

Reply to @rajika: Fiverr did not solve my problem.

Fiverr say:

=============================

Eddie Today at 03:11

Hi there,



Thank you for contacting us regarding your concern and sorry for the delay. Unfortunately, we are unable to reset the average response time. As you continue selling on Fiverr and responding to your requests, the “average response time” on your Gig page will drop slowly.



Regards,

Eddie - Fiverr Customer Support

[Guest rajika]

hmm. so only option is waiting i guess

[silentchapel]

I was upset that my responsiveness is at 2 hours - after seeing posts here, I guess I’m lucky I’m stuck there.