Feedback: Rate Now stuck in to-do list after buyer cancelled order

[bluepencil]

Pardon if this has been asked before, but after a buyer cancelled an order due to lateness (which is fine, I had connection problems and talked it over with the buyer), there’s -



FEEDBACK How was your experience with the buyer? — [RATE NOW]

• stuck in my to-do list. Clicking the button for Rate Now does not actually allow me to rate the buyer or otherwise just allow me to get rid of it. Anyone else with this problem? How may I remove this?
  
  
  
  Thanks,
  
  Carlo
  

[imrobertson]

Carlo - I’ve had this sort of thing before. Simply contact Support with the Order Number and they will sort in no time!