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Extra Fee


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I see where the name Jon comes from. You’re “Johnny” on the spot to set the tone. Good on you really!

Why the extra fee when one orders now on Fiverr?

I’m sincerely not sure at all. However, it must be a very serious situation because it seems like a choice that would be made only with great desperation. It muddles and muddies an otherwise clear brand and message.

This is one case where the “cents” just don’t make sense to me. It’s a roughly 50% increase in fees collected by fiverr on a core gig order. And 25% on gig multiples / extras.

I hope this is not a harbinger of things to come and I hope it’s one of those moments where someone with an MBA in Marketing and Branding steps up to pull a Susan Powter Moment… 

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  • 2 months later...

A lot of buyers are upset about the new processing fee, I doubt that Customer Service will remove it, but it might just be a good idea to let them know about it, there might be a sliiiiiiiiiiiiiiiiiiiight chance of them doing something about it.

Try sending a screen shot of your buyer’s comment, and send it to Customer Service. 

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