tigerblitz Posted November 20, 2014 Share Posted November 20, 2014 Why is there a extra when we order now with fiverr ? Link to comment Share on other sites More sharing options...
jonbaas Posted November 20, 2014 Share Posted November 20, 2014 That is a percentage-based fee from Fiverr to cover administrative costs. They may have other reasons as well, but it is something Fiverr has chosen to include with every sale. Link to comment Share on other sites More sharing options...
anarchofighter Posted November 20, 2014 Share Posted November 20, 2014 I see where the name Jon comes from. You’re “Johnny” on the spot to set the tone. Good on you really! Why the extra fee when one orders now on Fiverr? I’m sincerely not sure at all. However, it must be a very serious situation because it seems like a choice that would be made only with great desperation. It muddles and muddies an otherwise clear brand and message. This is one case where the “cents” just don’t make sense to me. It’s a roughly 50% increase in fees collected by fiverr on a core gig order. And 25% on gig multiples / extras. I hope this is not a harbinger of things to come and I hope it’s one of those moments where someone with an MBA in Marketing and Branding steps up to pull a Susan Powter Moment… Link to comment Share on other sites More sharing options...
seabird Posted November 20, 2014 Share Posted November 20, 2014 Reply to @jonbaas: This isn’t to cover admin costs, this is to increase profits. It amazes me that they would add this. It’s like the Dollar Store changing their price to $1.50. It’s called Fiverr because gigs are $5, not $5.50 Link to comment Share on other sites More sharing options...
jonbaas Posted November 20, 2014 Share Posted November 20, 2014 Reply to @anarchofighter: I don’t follow your “Johnny” comment. My name is Jon. But, I’ll assume that was a compliment… so, thank you. 🙂 Link to comment Share on other sites More sharing options...
anarchofighter Posted November 20, 2014 Share Posted November 20, 2014 Reply to @jonbaas: hehehe Of course you do. And it is complimentary and a bit cheeky. Sort of my persona there Link to comment Share on other sites More sharing options...
melodynolan Posted January 28, 2015 Share Posted January 28, 2015 I have a gig extra offering to email customer service on behalf of the customer saying he will take business elsewhere if the processing fee is not removed. Link to comment Share on other sites More sharing options...
zeus777 Posted January 28, 2015 Share Posted January 28, 2015 A lot of buyers are upset about the new processing fee, I doubt that Customer Service will remove it, but it might just be a good idea to let them know about it, there might be a sliiiiiiiiiiiiiiiiiiiight chance of them doing something about it. Try sending a screen shot of your buyer’s comment, and send it to Customer Service. Link to comment Share on other sites More sharing options...
fonthaunt Posted January 28, 2015 Share Posted January 28, 2015 Reply to @zeus777: I think she added an extra to her gig offering to email a complaint to Fiverr CS for anyone who buys the gig and the extra. I don’t know if a specific buyer who complained to her but I think overall this is her ad/promo offering the gig extra to forum readers. Link to comment Share on other sites More sharing options...
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