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How can I contact a buyer from last week?


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Hi Fiverr,

I was sick last week, so I couldn’t translate for a certain buyer. I told him this and he asked me if I could translate at Tuesday again (which it is today). This is possible, but I don’t see a contact button anywhere. I simply can’t contact him and tell him that he can place an order now as far as I can see. Are there any ways to contact someone who has bought a gig which got mutually declined?


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Hi dicentis,

You can actually contact your past buyers by going to My Sales -> Manage Sales -> and then finding that specific order. At the end of that page you will have an option “contact buyer”. You can send them a message through there.

I hope that helps!

Dream in A Day team 🙂

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