Purchased by mistake button

[mrexplainer]

Hi All



So i understand that mutual cancelations no longer effect ratings.



However cancelations do seem to have some effect on a gigs ranking within search.



I get quite a few cancelations each week where a buyer has purchased my gig by mistake using one click buy. I have noticed this seems to be mainly happening on the fiverr mobile app.



Rather than cancel the gig themselves the buyer often sends me a message asking me to cancel. Its at this point that i notice the cancelation has effect on gig impressions in searches.



So My Suggestion:



Dear Fiverr please add a big and clear button for one click buyers and mobile users to be able to cancel the gig themselves when they make a mistake while browsing! This will reduce the need to send the seller a message first.



Or please remove the one click buy option!



Thanks in advance

Mr Explainer

[nirob_19]

Yes… I agree with you… it will be more helpful… but there have side effect too… buyer may cancel order after complete work half done or full done…some bad people will do cheating by using this method…