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How to use credit


Guest vivekvyas510

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Guest vivekvyas510
Posted

I have USD 5 credit in my account, however when i order any gig amounting to USD 5 it takes me to payment page, i fail to understand why am i being taken to payment account when i have credit in my account. please guide and help me resolve

Guest vivekvyas510
Posted

i have mailed them, but it will take around 2-3 days to answer, i am afraid by that time credit might expire. please help me with the solution.

Guest vivekvyas510
Posted

Reply to @mrproofreading: thanks mate but i am afraid credit might expire by the time i will get their response.

Guest vivekvyas510
Posted

Reply to @kjblynx: in the promotion mail, they have mentioned if you dont use credit by 17th of nov. it will be removed form account, please help, how to use? customer care hasnt replied to my query

Posted

Reply to @vivekvyas510: I received the following from Fiverr support (but who knows if they will fix it before some people’s credits expire). “I understand and at the moment we are currently working on a fix for that issue, we are sorry for the inconvenience.”

Guest vivekvyas510
Posted

it has been solved, now i could place the order using credits. as soon as i clicked the order it didnt take me to payment and displayed the message the your order has been placed. Many thanks for all your support.

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