Invoice problem! Money deducted from client's account without him accepting it!

[placebo101]

Hello,

I have a big problem, I have sent an invoice to a client worth $180, I was waiting for the client to accept it but because she didn’t know how to do it, I clicked on withdraw price quote to cancel it.

But then she told me that the $180 have been deducted of her account (she didn’t accept the invoice, I withdrew it before she did), and I didn’t receive anything, where did it go??

I attached some screenshots for the problem.

[eddiethornton]

She can contact Support here: http://support.fiverr.com/hc/en-us/requests/new

[ilovecustomers]

how did u make invoice of $180

[placebo101]

Hey,

Thank you for your reply, the problem was solved 🙂

[placebo101]

Reply to @ilovecustomers: In the private message, you can see “send invoice” and you can set your offer in it