Any ideas?

[nancy_chr]

Hi guys! I know there are many similar posts to this one, but here’s the question: How can I tell the buyer to leave a review?



I have a user who is a designer and very often buys my gigs to resell them. The problem is, he tells me that what I deliver is great, and he’s very happy with the result, etc. And then I deliver the order, saying something like thank you, you can rate this service by leaving a review below. And then I explain why he should do that by using oldbittygrandma’s text (very helpful, thanks oldbittygrandma!), that this is important for my rating etc. However, he never left me a review, not once, but keeps buying my gigs and telling me they’re all great. Now, if a large number of my sales are not rated, isn’t that affecting me as a seller? I’m trying hard to satisfy every buyer and become a top rated seller, and I think this holds me back.



Any help? What else should I write to him?

Thanks!

[blackfolder1]

He is probably afraid if he leaves feedback the design will be in your samples and he is afraid his client will stumble across it on your gig page. However, I don’t think it affects your rating much. I make videos and have a large number of repeat clients that resell my work. Some don’t leave feedback for that very reason.

[mrspanda]

Don’t put the stuff you’re selling him on your portfolio so other people can’t tell that you made it?

[nancy_chr]

Thank you guys, I’ll try explaining that the designs can be removed from the public portfolio, maybe this will work…