Mutual Cancellation? Message NOT Visible to the Buyer

[joeyjive]

This is one which has confused me for a while and i still don’t really understand that it hasn’t changed because surely i’m not the only one who experiences this when requesting a mutual cancelation, every time i attempt to explain my reasoning for a mutual cancelation in the mutual cancelation message they don’t receive the message at all just the request and then i have to type the whole message separate because the last one i entered has just disappeared as soon as i submitted the request and then they are questioning my request, I have even experienced this from the other side as a buyer ordering from a seller who has made a mutual cancelation request on my order yet receive no message within the cancelation request but i find it somewhere other than on the site such as in my email inbox or somewhere else on the site other than the order menu itself

[joeyjive]

If this is not a common experience for users then perhaps i should have submitted this into the ‘Bugs’ forum rather than suggestions

[dmorganoh68]

That’s the longest sentence I’ve ever read in my life.

[joeyjive]

Reply to @dmorganoh68: IKR, i didn’t even put a full stop at the end so the sentence never even really ended! 😮

[cityfade]

Also you only have the option of leaving a review and rating if you don’t cancel so obviously that will give a fake rating.



If you were unhappy with the service most will just cancel and not mark it as complete.



I just had a seller who has a high rating and is clearly a fraud. We came to a mutual cancelation but was unable to share my experience with the seller or rate them on my experience.